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NTT DATA enhances legal processes with Luminance AI

Fri, 28th Mar 2025

Luminance has announced that NTT DATA has adopted its Legal-Grade AI platform to enhance and expedite legal processes across Europe.

NTT DATA, a global provider of business and technology services valued at $30 billion, serves 75% of Fortune Global 100 companies. The adoption of Luminance's AI forms part of NTT DATA's shift toward AI-driven efficiencies, aimed at reducing time spent on contract negotiation, minimising risk, and ensuring consistency in global contracting. This decision follows a comprehensive selection process that emphasised the importance of strict security measures and ease of use to facilitate a quick adoption by global teams.

The technology has been rolled out to legal employees across ten European countries, with plans to expand to legal teams in the Asia-Pacific region, the United States, and Latin America in the future. NTT DATA's legal team is utilising Luminance to conduct initial reviews of incoming contracts. The AI automatically compares contractual clauses to NTT DATA's playbook, marking up documents by redlining them and suggesting alternative wording for non-standard or high-risk clauses, which can be easily edited with a single click.

Luminance's platform integrates with Microsoft Word, enabling teams to review lengthy agreements quickly and reducing routine workload. It also aids junior team members in learning from previous decisions. Additionally, Luminance's chatbot, Ask Lumi, allows the team to generate executive summaries of key contractual content and risks in multiple languages, suitable for rapid overview by senior executives.

Beyond its use in legal departments, NTT DATA's sales, commercial, and financial teams are also benefiting from Luminance's AI-powered repository. The tool surfaces critical data points and clauses from data of any format type. For instance, during fluctuations in foreign exchange rates and rapid inflation, the teams can identify clauses related to FX and COLA, enhancing the ability to secure potential contractual opportunities and mitigating risks. Luminance also provides alerts for upcoming contract terminations and renewals.

David Pinkney, Vice President of Legal and Compliance for Europe at NTT DATA, remarked, "Luminance allows us to contract with more confidence than ever before. As a forward-thinking, innovative company, we always want the best for our teams, and Luminance is the standout AI provider for the legal profession. The company's history as a next-generation due diligence tool for some of the world's best law firms and large corporates showed their credibility in this market. We're excited to continue rolling out Luminance's AI across our enterprise."

Eleanor Lightbody, Chief Executive Officer of Luminance, commented, "We're thrilled to welcome NTT DATA as a customer. It's clear the team saw the value of Luminance from the outset, and that's the power of true AI. Being chosen as the partner for one of the best IT service providers in the world is a testament to the value of Luminance's specialist, Legal-Grade AI."

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