Automation stories - Page 71

AI players, Genesys and ServiceNow announce a strategic partnership to deliver a unified customer service solution, enhancing experience orchestration and business transformation.

Transpower New Zealand has seized the global spotlight at the Red Hat Innovation Awards 2024 for its transformative use of open source solutions in modernising its electricity market system.

Repeated software failures at major UK retailers, resulting in delivery hiccups and incorrect payments, highlight an urgent need for improved system maintenance and quality assurance.

Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.

Celonis maintains market lead in the Process Mining Platforms sector for the second year running, excelling in vision and execution.

Boomi has recognised its top partners, including Infosys and AWS, for their innovative use of its platform and contributions to client success at the 2024 Partner Awards in Denver, Colorado.

SentinelOne enhances its Singularity Platform with AI-powered tools aimed to democratise advanced cybersecurity, enabling businesses of all sizes to predict and mitigate threats autonomously.

Tech consultancy Atturra marks its fifth win as Boomi's APJ Partner of the Year, underlining its dominant position in digital transformation services across Asia Pacific.

Red Hat announces the expansion of AI-infused Red Hat Lightspeed across its platforms, leveraging generative AI to boost user productivity and streamline complex tasks in its hybrid cloud portfolio.

Cybersecurity firm Trellix strengthens its APJ strategy with the appointment of cloud industry veteran Neville Vincent as senior vice president, enhancing its sales strategy and domain expertise.

Automation leader Nintex bolsters global expansion strategy with the promotion of two in-house veterans, Christian Lucarelli and Tony Thomas, to lead Partner Strategy and Customer Success.

SaaS security innovator, AppOmni, has notched up a whopping 116% year-on-year revenue growth, securing a quarter of Fortune 100 companies and 249 million global users.

Uxbridge tech firm Tollring unveils an AI-driven cloud call recording solution, Record AI, offering high automation levels, sentiment analysis, and multi-platform compliance.

RedHat reveals an enhanced automation offering for hybrid cloud systems, promising streamlined operations and improved business innovation using the Red Hat Ansible Automation Platform.

Software expert Jimmy Duan joins BlackLine Inc., a leading digital finance transformation company, as the new Chief Customer Officer, leveraging his prolific industry experience to boost the firm's customer-first philosophy.

NetSPI unveils a unified security platform featuring AI and automation to help businesses tackle exposure risk and security vulnerabilities proactively amid rising ransomware threats.

Venafi launches a 90-Day TLS Readiness Solution to help organisations improve security posture and comply with Google's TLS certificate lifespan reduction proposal, supporting a more agile web response.

Expanding their footprint across Australia, business automation software company, Appian, opens a new office in Melbourne, following a 17% headcount increase over three years.

ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.

Zellis launches HCM Cloud 8.0, introducing updates aimed at revolutionising HR and payroll sectors, including advanced DEI analysis tools, automated National Minimum Wage calculations, and Guernsey pension auto-enrolment compliance.