Bain & Company stories
AI drives surge in complex software pricing models
Yesterday
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saas
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digital transformation
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fintech
AI pushes software sellers towards hybrid billing as usage charges jump sevenfold and finance teams face rising invoicing risk.
Khan TED Institute targets low-cost AI-focused degree
3 days ago
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edutech
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e-learning
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iam
ETS, Khan Academy and TED plan AI-focused higher education model with skills-based progression and corporate backing, aimed at costing under $10,000.
Bain, Cambridge Judge launch women's finance forum
Last month
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digital transformation
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risk & compliance
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ai
Bain and Cambridge Judge team up for a confidential forum of more than 50 women finance chiefs, tackling AI, geopolitics and leadership strategy.
Qualtrics boosts CX suite with new AI & automation tools
Last month
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uc
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data analytics
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digital transformation
Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.
Qualtrics unveils AI tools to fix customer issues fast
Last month
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uc
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data analytics
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digital transformation
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
Q4 upgrades IR sites to boost visibility in AI search
Last month
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saas
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digital transformation
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fintech
Q4 adds AI-focused optimisation to investor relations sites, helping listed firms surface verified disclosures in answer engines like ChatGPT.
From the City to Canary Wharf: How embedded AI Is redefining research across UK finance
Fri, 21st Nov 2025
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data analytics
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fintech
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ai
Embedded AI is transforming UK finance research by integrating data and workflows, boosting efficiency and insight across City and Canary Wharf firms.
AI demands could drive USD $500 billion annual data centre spend
Tue, 23rd Sep 2025
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saas
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hyperscale
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dc
AI demand could drive USD $500 billion in annual data centre spending by 2030, creating a USD $2 trillion cloud revenue opportunity despite funding shortfalls.
Qualtrics launches AI-driven market intelligence platform
Thu, 20th Mar 2025
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data analytics
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cx
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martech
Qualtrics has launched Qualtrics Edge, a new market intelligence platform that combines AI with consumer insights to transform decision-making for businesses.
Bain, Kantar, and Qualtrics launch global standards for CX
Tue, 8th Oct 2024
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cx
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martech
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partner programmes
Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.
AI market poised to reach $990B by 2027, report says
Fri, 4th Oct 2024
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semiconductors
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supply chain
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genai
Bain and Company's latest report predicts AI market to grow to $990 billion by 2027, driven by generative AI and sovereign AI ecosystems.
Qualtrics and Bain & Company boost partnership to enhance customer experience
Fri, 3rd May 2024
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cx
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martech
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nps
Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.
US consultancy acquires Australian AI company Max Kelsen
Tue, 1st Aug 2023
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partner programmes
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ai
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healthtech
Bain & Company has acquired Max Kelsen's consulting and managed services divisions to offer enhanced ML and AI capabilities to clients across the globe.