The Ultimate Guide to Chatbots
2024 edition

Chatbots are intelligent softwares, programs and AI which are developed to simulate conversation with people online. Chatbots are tools that perform routine tasks efficiently and help people online. Mostly found on internet websites, they have automatic question and answer protocols that lead to the resolution of customer' issues.

These technologies often appear as fictional people, or sometimes as robots or actors, to make people more comfortable and feel as if they are talking with real people.

Top players
You can read more from the top players NDI, Partners, Gartner, Orchestra, and Ambit.
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