Cloud Communications stories - Page 4
RCS messaging expands to iOS with Three & Virgin Media
Fri, 31st Jan 2025
#
cx
#
martech
#
ios
Three UK and Virgin Media O2 have teamed up with Sinch to launch RCS Business Messaging for iOS, enhancing customer interaction across devices.
Gamma to acquire STARFACE to boost cloud market in Europe
Fri, 17th Jan 2025
#
uc
#
telephony
#
m&a
Gamma plans to acquire STARFACE Group from Maxburg to strengthen its foothold in Europe's cloud communications market, pending regulatory approval.
Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
#
cx
#
martech
#
omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
#
uc
#
digital transformation
#
cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
Infobip appoints Yariv Dafna as new Chief Financial Officer
Wed, 21st Aug 2024
#
cx
#
martech
#
iot
Yariv Dafna, with nearly 20 years of finance and business management experience, joins Infobip as CFO to help drive the company's continued growth.
Ativa platform chosen by Alianza for Voice Analytics Platform power
Fri, 22nd Mar 2024
#
uc
#
collaboration
#
voip
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
#
hyperscale
#
public cloud
#
cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
Gamma Communications acquires EnableX for broadened European outreach
Tue, 9th Jan 2024
#
resellers
#
techland
#
cloud communications
Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
#
uc
#
voip
#
contact centre
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Cloud Industry Forum announces partnership with Disruptive Live
Fri, 14th Jul 2023
#
paas
#
digital transformation
#
iaas
The partnership will deliver a weekly, live-streamed news and interview show on cloud computing starting Monday, July 17, at 10am GMT.
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
#
digital transformation
#
messaging
#
cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
#
edutech
#
uc
#
digital transformation
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
LoopUp appoints Leigh Henderson as director of consulting for Australia
Thu, 28th Jan 2021
#
uc
#
microsoft
#
voip
As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.
8x8 names three new global execs
Mon, 20th Jan 2020
#
uc
#
contact centre
#
8x8
8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.
At-work collaboration apps most vulnerable to cyber attacks
Fri, 27th Jul 2018
#
cloud services
#
security vulnerabilities
#
cloud communications
According to a survey of 500 decision makers across several industries, 80% believe that cloud collaboration tools are vulnerable to cyber attacks.
Twilio boosts local presence with first Aussie office
Tue, 10th Apr 2018
#
uc
#
twilio
#
cloud communications
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.