Communication stories - Page 11

A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.

The Philippines is emerging as a hotspot for ICT investment, with approved foreign investments hitting USD $4.7 billion, marking a 613% surge.

Philips is revolutionising healthcare by integrating adaptive technology and data systems for a more connected, efficient, and patient-centred approach.

Job management company simPRO has rolled out a new VoIP phone solution for New Zealand trade service businesses.

Ribbon Communications is the new name for what used to be known as Sonus Networks, the global secure communications cloud communications provider.

Iridium Communications successfully launches third batch of 10 Iridium NEXT satellites, bringing total in orbit to 30.

Gartner predicts a 4.3% surge in global IT spend, expected to hit $3.7 trillion in a digital transformation wave.

So you deployed your world class, award winning, enterprise transforming, non-covfefe unified communication solution….but something's not quite right.

Outbound data oversight a security Achilles' heel, warns IT expert Dayle Wilson, urging businesses to bolster defences.

Whether it's a global band of developers or a remote branch office, technology gives you smarter ways to help virtual teams succeed.

Arbor Networks introduces new security platform to detect and investigate advanced cyber-threats in real-time.

Ovum forecasts there will be 962.3 million fixed broadband subscriptions globally by the year 2020 which will represent a 43.5% household penetration.

Hackers target weak mobile apps, with AVG's CTO warning they're ripe for data theft and urging developers and stores to tighten security.

Unified communications (UC) can elevate how SMBs handle internal and external tasks, offering cost-effective, scalable, and manageable IT solutions.

Outsourcer base2 is helping customers with their ICT struggles through its managed service offerings. How did it all begin?.

eDiscovery: The process of searching for electronic documents for legal action is costly and time-consuming for businesses.

Before planning your next customer's datacentre installation, GFI has put together a checklist including business problems to be considered.