Voice AI stories
Aryza acquires Umbrella Tech in AI collections push
2 days ago
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Aryza buys Toronto-based Umbrella Tech to add voice AI, speech analytics and autonomous agents to its collections and recoveries software.
8x8 launches AI Studio for customer experience agents
3 days ago
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8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Synthflow appoints Matt Alexander as Channel Chief
Last week
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digital transformation
Synthflow names Matt Alexander Vice President of Channel and Alliances to deepen partner ties and drive international AI growth.
Narwhal Labs raises GBP £20 million for DeepBlue OS
Last week
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data protection
Narwhal Labs secures backing from more than 70 UK investors as it unveils an AI communications platform for regulated sectors.
OpenAI raises USD $122 billion in record AI funding
Last week
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OpenAI secures USD $122 billion in funding as Amazon, Nvidia and SoftBank back a rapid expansion in compute, enterprise tools and product plans.
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
This month
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digital transformation
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Flip names Amy McDonnell Chief Customer Officer and Lee Nadler Chief Marketing Officer as the voice AI firm accelerates growth after a USD $20 million Series A.
Neuphonic & Rapport launch real-time digital humans
This month
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gaming
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cx
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edge computing
Neuphonic and Rapport unveil CPU-based digital humans with sub-100 millisecond response times, aimed at gaming, film, training and customer engagement.
Acclaim names UK boss as it expands into US market
This month
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Acclaim appoints former NiCE boss Paul Thomas as Senior Vice President, EMEA, and backs US launch with $34 million funding.
AI Personality Awards launch with GBP £67,000 prize
Last month
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digital entertainment
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OpenArt, Fanvue and ElevenLabs launch AI Personality awards as virtual stars chase brands, subscriptions and a GBP £67,000 prize fund.
Docplanner rolls out AI voice booking agent with Twilio
Last month
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Docplanner's AI voice agent, built on Twilio tech, has doubled doctor bookings and onboarded 1,300 clinicians in just three days.
RingCentral unveils AIR Pro no-code AI contact agents
Last month
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data analytics
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RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
M2M Data Connect unveils AI travel eSIM via messaging
Wed, 25th Feb 2026
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digital transformation
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cx
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M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
RingCentral taps OpenAI to power live AI voice calls
Fri, 20th Feb 2026
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RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.
Newo raises USD $25m to scale AI reception platform
Fri, 13th Feb 2026
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Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.
8x8 sees AI customer interactions surge across voice, chat
Thu, 5th Feb 2026
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8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
CommBox unveils Era AI Voice to transform call centres
Wed, 28th Jan 2026
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CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Simwood debuts on-net AI agents for carriers, MSPs
Thu, 22nd Jan 2026
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Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.
Elyos AI raises USD $13m to scale trade service agents
Mon, 19th Jan 2026
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Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
xAI raises USD $20 billion to expand Grok AI platform
Sat, 10th Jan 2026
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digital transformation
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hyperscale
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data science
Elon Musk's xAI raises USD $20 billion, turbocharging Grok model training and GPU build-out as rivalry in frontier AI heats up.
SimplyBook.me launches AI voice tool for bookings
Fri, 19th Dec 2025
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data protection
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digital transformation
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SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.