Latest news - Page 14

Desktop PC sales remain strong in Europe as mini PCs surge
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windows 11
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consumer electronics
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gdp
Europe's PC desktop sales remain strong in early 2025, with consumer notebooks outperforming commercial ones amid uneven market recovery across countries.

AI-focused marketing risks eroding trust, says new research
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.

Jobseekers hit by nearly 400 data breaches at Jobcentres in 2024
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data protection
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breach prevention
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data privacy
Nearly 400 data breaches at UK Jobcentres in 2024 exposed personal details of jobseekers, raising serious concerns over data security and privacy.

Talkdesk launches AI platform to streamline utilities support
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cx
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martech
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genai
Talkdesk launches Utilities Experience Cloud, an AI-powered platform for utility firms to offer faster, personalised omnichannel customer service with real-time system integration.

Unit4 unveils Ava AI agent to automate ERP workflows in Teams
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uc
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digital transformation
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it automation
Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.

Pulumi launches IDP to speed secure cloud infrastructure delivery
Last month
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saas
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virtualisation
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devops
Pulumi launches Pulumi IDP, an internal developer platform to speed cloud infrastructure delivery with built-in security and governance controls.

AppSignal secures $22 million to drive US & EU growth
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apm
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software development
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software engineering
AppSignal raises $22 million in Series A to accelerate growth in the US and Europe, appointing Brandon Swalve as new CEO and opening a US office.

BillingPlatform launches BP Copilot, an AI assistant for billing
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saas
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data analytics
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digital transformation
BillingPlatform launches BP Copilot, an AI assistant that simplifies cloud billing management by enabling natural language queries and real-time reporting for enterprises.

ServiceNow unveils agentic AI platform built for trust and scale
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.

Ageas deploys LexID to unify customer records and service
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data analytics
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cx
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martech
Ageas adopts LexID for Insurance from LexisNexis to unify data for over 4 million policyholders, aiming to improve underwriting and personalise services.

Teradata appoints John Ederer as Chief Financial Officer
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data analytics
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low-code
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ai
Teradata appoints John Ederer as CFO, bringing extensive software and financial expertise to drive growth and AI market opportunities.

Kore.ai partners with Microsoft to boost enterprise AI adoption
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uc
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cx
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martech
Kore.ai partners with Microsoft to enhance AI integration, enabling enterprises to deploy AI-driven solutions within Microsoft 365 Copilot, Teams, and Azure.

Think AI will fix info overload? Think again
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uc
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document management
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data analytics
Enterprise content expert John Bates warns AI alone won't fix data overload; instead, Smart Content can turn vast digital data into true business value.

John Ederer appointed Chief Financial Officer at Teradata
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data analytics
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low-code
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ai
Teradata appoints John Ederer as CFO, tasking him with steering financial strategy and fostering growth amid rising AI opportunities.

ExpenseIn updates help UK finance leaders tackle cost pressures
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digital transformation
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expense management
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modernisation
ExpenseIn updates its user interface and mobile app to help UK finance teams tackle rising expense management challenges in 2025 with real-time insights and AI tools.

British consumers highly value small businesses but lack full awareness
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digital marketing
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restaurants
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customer support
Nearly 80% of UK consumers feel positively impacted by small businesses, with over a third saying they'd be devastated if their favourites closed.

Roc launches platform to cut waste & speed payments in construction
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supply chain
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it services
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public sector
Roc Technologies launches Digital Cost Assurance under Coria to cut waste, prevent fraud, and speed payments in UK construction, saving millions for public projects.

UK customers willing to switch banks for metal payment cards
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fintech
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cx
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martech
Over 75% of UK banking customers would switch banks for a metal payment card, valuing its durability, sustainability, and luxury feel, new research finds.

VFS Global turns to SAP for AI-powered mobility solutions
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digital transformation
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ai
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cleantech
VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.

Wayflyer marks anniversary with USD $5 billion in business funding
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fintech
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supply chain
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financing
Wayflyer celebrates five years by deploying USD $5 billion to over 5,000 small businesses globally and launching three new non-dilutive financing products.