Elevate Intelligence launches agentic AI to boost staff recognition
BI WORLDWIDE has rolled out Elevate Intelligence, a suite of agentic AI-powered agents designed to enhance employee recognition for organisations across EMEA. The platform aims to support the entire employee journey by automating recognition processes and reducing administrative workload for managers.
Platform capabilities
Elevate Intelligence uses agentic artificial intelligence to proactively identify opportunities for employee recognition. The platform analyses behavioural patterns, organisational values, and programme rules to surface timely moments for recognition. According to BI WORLDWIDE, this approach is intended to enable more consistent and meaningful acknowledgment of employees' contributions.
The platform incorporates several specialised AI agents. The Recognition Agent lets users deliver feedback through a conversational interface, providing suggestions for award amounts and messages to streamline the recognition process. The Celebration Agent notifies teams of upcoming anniversaries and crafts messages for service milestones. The Nomination Agent identifies top submissions for awards, aiming to save time and reduce potential bias in selection processes. The Insight Agent enables programme owners to consult reporting metrics using natural-language queries, producing instant responses.
Efficiency impact
BI WORLDWIDE states that more than 300,000 user sessions on Elevate Intelligence have led to a monthly time saving exceeding 2,000 hours for employees. The company reports a 20% increase in recognition activity amongst organisations that have implemented AI-assisted recognition. Data collected by BI WORLDWIDE shows a correlation between frequent recognition and positive employee perceptions, with staff who expect their achievements to be acknowledged being significantly more likely to rate their company culture highly.
Integration and compliance
Elevate Intelligence integrates with widely used collaboration tools including Microsoft Teams and Slack. Further integrations are being developed to connect with performance management systems, CRM tools, and enterprise data platforms. The platform is designed to meet security and compliance standards, with specific attention paid to GDPR and regional data regulations throughout development and deployment.
The AI agents are equipped with bias detection, translation support, and message enhancement to help ensure messages are fitting for diverse teams. BI WORLDWIDE highlights that the agents are intended to support genuine interactions by providing prompts and content suggestions, but leave users in control over final messages to maintain authenticity.
User experience
Elevate Intelligence also includes modules for learning, incentives, wellness, and gamification to support overall employee engagement efforts.
"Recognition is a powerful driver of performance, but it's often underutilised. Elevate Intelligence helps organisations turn recognition into a daily habit that fuels engagement, loyalty and results - without adding to the admin burden. It's about making recognition easier to give, without losing the personal connection that makes it meaningful," said Mike Davies, CEO, BI WORLDWIDE EMEA.
