Plaid has launched Plaud Team in the UK, adding a shared workspace for meeting notes and related records.
The move extends Plaud's note-taking software from individual users to teams, with a central system for managing notes from meetings, phone calls and online discussions. The product is intended to help organisations keep track of decisions, actions and context that are often lost after conversations end.
Plaud says it has grown to more than 2 million users globally, with adoption spreading within businesses from start-ups to large corporates. Rising workplace use, it says, has increased demand for a more collaborative, centrally managed product.
The new workspace is designed to let organisations deploy and manage multiple devices and users in one place. It includes billing, workspace controls and administration tools, while giving individuals control over what information is shared with a team and what remains private.
Plaud is entering a market where employers are trying to cut the time staff spend searching for information and reconstructing the background to earlier decisions. The launch also reflects a wider push by software groups to store institutional knowledge in systems that can be searched and revisited when employees are absent or leave.
Nathan Xu outlined the rationale for the new product.
"Most of the important thinking happens before anything gets written down. It happens in conversations - when people are testing ideas, making sense of problems, and figuring out what to do next. Plaud Team is built to help teams keep that context and build from it. Companies don't run on documents, they run on people, on conversation," said Nathan Xu, Co-founder and CEO of Plaud.
Plaud Team is being sold in the UK on annual and monthly plans. Early-bird pricing starts at £16.00 per user a month on annual billing and £25.00 per user a month on monthly billing, before rising to list prices of £20.00 per user a month annually and £31.50 per user a month monthly.
Privacy controls
Plaud says the platform uses encryption for data in transit and at rest, and that its AI workflows run with zero data retention and no training by default. Regional cloud hosting is available in the United States, Europe, Singapore and Japan.
It says the product is built on the same security and privacy framework used across its wider business. Plaud cites ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA and EN 18031 compliance as part of that framework.
Team adoption
Plaud's pitch centres on a common workplace problem: useful discussion is often fragmented across notebooks, email threads and separate software tools. That can leave colleagues trying to recover why decisions were made or what actions were agreed, particularly when the original participants are unavailable.
Plaud argues that a shared workspace for notes and summaries can reduce that friction by keeping material in one organised location. It says additional collaboration features are due later this year to help teams preserve conversation context in one place, so staff can stay informed even if they were not present when discussions took place.
Plaud was founded in San Francisco and describes itself as a hardware and software company focused on AI-assisted work tools. It says its products are now used by more than 2 million people worldwide.
The UK launch gives Plaud a team-focused offering in a market where employers are weighing the productivity gains of AI tools against demands for tighter control over company data. Regional hosting across Europe and user-level sharing controls are likely to be key factors for businesses assessing whether to adopt such systems.
Plaud Team includes centralised billing, user and device management, and workspace controls, all built on the same global security standards and privacy infrastructure the company says businesses can trust.