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AI Adoption Stories

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AI Adoption stories

Navex expands Nira AI assistant into customer support
Software-as-a-Service

Navex expands Nira AI assistant into customer support

Customers can now get faster help in more than 50 languages as NAVEX brings its Nira assistant into support and case creation.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

AI Adoption stories

Akamai maps distributed cloud shift for APAC AI workloads
Hybrid Cloud

Akamai maps distributed cloud shift for APAC AI workloads

Enterprises in Asia-Pacific are moving AI from trials to production, driving demand for low-latency, distributed computing closer to users and data.

By Mark Tarre • 5 min read • Today
Tech Mahindra expands ServiceNow tie-up for enterprise AI
Digital Transformation

Tech Mahindra expands ServiceNow tie-up for enterprise AI

Large organisations will be able to push AI out of pilot mode as Tech Mahindra and ServiceNow scale a multi-year enterprise deployment deal.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Aleph to hold seventh Stanford GSB AI executive course
Digital Transformation

Aleph to hold seventh Stanford GSB AI executive course

The five-day invitation-only course will gather senior leaders from more than 130 markets as Stanford GSB studies AI, management and growth.

By Sean Mitchell • 3 min read • Last week
Tech Mahindra & ServiceNow deepen enterprise AI ties
Digital Transformation

Tech Mahindra & ServiceNow deepen enterprise AI ties

Enterprises are under pressure to prove returns from AI, as the expanded tie-up will push projects beyond pilots and into live workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI models expose new attack surfaces through misconfiguration
Ransomware

AI models expose new attack surfaces through misconfiguration

Misconfigured models are giving attackers a fresh route into cloud systems, raising the risk of data theft and service compromise.

By Anthony Caruana • 5 min read • Last week
Gartner urges CFOs to pilot finance AI with governance
Digital Transformation

Gartner urges CFOs to pilot finance AI with governance

Finance chiefs are being warned that weak controls, not poor technology, could make early AI agent pilots in accounting fail.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Manufacturers back PLM as top data source for AI agents
Software-as-a-Service

Manufacturers back PLM as top data source for AI agents

Trusted product data is becoming the key test for AI adoption, with 66% of manufacturers saying systems fail without it.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Basware report finds AI & automation gap in finance
Software-as-a-Service

Basware report finds AI & automation gap in finance

Large finance teams are still lagging on AI and automation, with Basware's data showing a 12-point gap between average and top performers.

By Karen Joy Bacudo • 4 min read • Last week
Ramp launches Router.com to route AI model traffic
Software-as-a-Service

Ramp launches Router.com to route AI model traffic

Developers can now compare AI models on cost and latency through a single interface as Ramp opens its internal routing tool to outside users.

By Karen Joy Bacudo • 4 min read • Last week
AI agents outpace trust in enterprise data, survey finds
Data Analytics

AI agents outpace trust in enterprise data, survey finds

Most firms are still struggling to verify the data behind AI agents, even as more move them from pilots into production.

By Mark Tarre • 5 min read • Last week
Tenzo launches AI Connector for hospitality operators
Data Analytics

Tenzo launches AI Connector for hospitality operators

Hospitality managers can now query live sales, labour and stock data in plain English, cutting delays caused by fragmented reporting systems.

By Sofiah Nichole Salivio • 3 min read • Last week
Global CIOs rush to invest in AI agents, study finds
Data Protection

Global CIOs rush to invest in AI agents, study finds

Governance gaps are widening as 60% of CIOs plan AI agent investment within 12 months, a survey of 1,000 leaders found.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

AI Adoption stories

Otto & Restoke join forces on restaurant AI ordering
Digital Transformation

Otto & Restoke join forces on restaurant AI ordering

The deal should help restaurants steer phone orders towards higher-margin dishes while easing pressure on staff and margins.

By Mark Tarre • 5 min read • Today
DBS & IBF partner on AI skills & jobs in Singapore
Digital Transformation

DBS & IBF partner on AI skills & jobs in Singapore

Singapore banks face faster job changes as DBS and IBF roll out AI training, reskilling and youth pathways for workers.

By Sean Mitchell • 5 min read • Today
Interactive launches company-wide AI adoption program
Digital Transformation

Interactive launches company-wide AI adoption program

Internal testing is already cutting security response times from 40 minutes to seven, as Interactive prepares to sell the same AI methods to customers.

By Sean Mitchell • 4 min read • Today
Rillet raises USD $100 million at USD $1 billion valuation
Software-as-a-Service

Rillet raises USD $100 million at USD $1 billion valuation

The funding doubles the accounting software group's total raised to more than USD $200 million as customers adopt AI tools for finance teams.

By Karen Joy Bacudo • 4 min read • Last week