Best Practice Stories

UK Stories

Best Practice stories

Ssen Transmission joins European cyber security network

Rising cyber threats to essential power systems have prompted the Scottish grid operator to tap European research and expertise.

By Sean Mitchell • 4 min read • Last week

Customer Relationship Management

Half of UK marketers rate campaign execution below average

A lack of ROI visibility is leaving many UK marketing teams unable to prove which campaigns work, according to a new survey.

By Regine Laguilles • 4 min read • This month

Data Protection

BT launches AI cyber tools for UK SMEs as attacks soar

With one in three firms still lacking basic protection, smaller UK businesses are facing a sharper threat and higher breach costs as attacks rise.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

NHS CIOs urge stronger national digital leadership

NHS technology teams are facing mounting pressure as leaders warn that patchy standards and duplication are slowing better patient care.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Analytics

Yodel Mobile appoints AI Innovation & ASO director

App marketers are under pressure to turn rising data volumes and shifting store discovery into faster, clearer client strategy.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Protection

HousingAI launches AI knowledge platform for social housing

Housing teams facing tighter compliance checks can use a new tool that cites housing-specific sources to support decisions and inspections.

By Catherine Knowles • 3 min read • Last month

Software-as-a-Service

Alpha Swanson achieved ISO 27001 certification on own system

The UK consultancy now has three recognised standards in place after passing two UKAS-accredited audits on its own Certain platform.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 29th Apr 2026

Human Capital Management

Diversity VC says certified firms boost team diversity

Certified venture capital firms have outpaced the wider market on gender and ethnic representation, according to a new Diversity VC report.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026

Global Stories

Best Practice stories

Hybrid Cloud

Clean Core and governed AI enable SAP success

Australian firms can avoid costly upgrade pain and AI risks by pairing Clean Core with governed data and trusted partners.

By Anthony Caruana • 5 min read • This month

Smart Cities

Granicus names seven digital government award winners

Measured gains in service speed and transparency drove Granicus's awards, with councils cutting wait times, costs and phone enquiries.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 24th Apr 2026

Gaming

World Cup ad spend at risk from campaign data flaws

Poor campaign naming could leave advertisers blind on performance, with as much as USD $3.9 billion in World Cup ad spend at risk.

By Sofiah Nichole Salivio • 3 min read • Fri, 10th Apr 2026

Unified Communications

TCCA urges standards push on critical broadband security

Broader supplier chains and open standards are leaving mission-critical broadband networks more exposed as operators move to 4G and 5G.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 7th Apr 2026

Stories from Other Regions

Best Practice stories

Hybrid Cloud

Autonomous IT sounds great. Here's what it actually takes to get there

The biggest gains from autonomous IT come from cleaner CMDBs and faster incident resolution, not new software, as firms join up existing tools.

By Zana Stojanovski • 7 min read • 2 days ago

Security Operations Centres

Gallagher to host Western Australia Security Forum in Perth

Security operators in Western Australia will get updates on protecting critical assets and integrating systems at the Perth forum.

By Sean Mitchell • 4 min read • This month

Data Analytics

Genesis goes live with Workday in finance overhaul

The new platform should improve reporting and data access across Genesis's operations as it pushes a wider finance transformation and energy transition.

By Mark Tarre • 3 min read • Last month

Privileged Access Management

Okta whitepaper guides NZ firms on cyber standards

New compliance reporting rules from April 2026 mean New Zealand agencies and firms must prove cyber controls are planned, repeatable and effective.

By Mark Tarre • 4 min read • Last month

eLearning

Australia launches intermediate digital health safety course

Australia's digital health workforce gets an intermediate clinical safety eLearning course, after an introductory programme drew more than 1,700 participants.

By Sean Mitchell • 3 min read • Last month