Business communications stories
Your.Cloud acquires Pure Cloud Solutions in UK push
Yesterday
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digital transformation
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ai
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cybersecurity
Your.Cloud deepens UK managed services push with Pure Cloud Solutions takeover, backing the Tamworth firm's local brand and leadership.
Exclaimer links Workday to email signatures & meetings
Yesterday
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uc
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hcm
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partner programmes
Exclaimer plugs Workday HR records into email signatures and video meeting branding, cutting manual updates and reducing out-of-date staff details.
Strategy and innovation: Key takeaways from Gamma's regional forums
2 days ago
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uc
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digital transformation
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cx
Gamma Communications' Regional Forums urge partners to shift from one-off sales to roadmap-led growth as AI, UCaaS and R&D reshape the channel.
8x8 launches AI Studio for customer experience agents
3 days ago
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saas
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uc
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data protection
8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Owl Labs secures Microsoft Teams certification for devices
4 days ago
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uc
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hybrid & remote work
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microsoft
Owl Labs wins Microsoft Teams approval for its Meeting Owl 5 Pro, bringing full certification to its current hybrid meeting device range.
Platforms, sovereignty and global growth at Cavell Summit Europe
5 days ago
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uc
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hyperscale
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cx
Cavell Summit Europe highlights how platform-led buying, data sovereignty and global expansion are reshaping service provider strategies.
8x8 wins Gold for Engage at New York design awards
Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
Narwhal Labs raises GBP £20 million for DeepBlue OS
Last week
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saas
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uc
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data protection
Narwhal Labs secures backing from more than 70 UK investors as it unveils an AI communications platform for regulated sectors.
Nearly 18% of business emails fail to reach inboxes
Last week
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saas
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cx
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martech
Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
Orange Business adds deepfake detection to services
This month
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uc
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cx
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phishing
Orange Business to weave Reality Defender's deepfake checks into enterprise communications for 7,000 customers amid rising fraud fears.
8x8 wins CRN channel honours & nine Palomarr awards
Last month
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uc
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cx
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martech
8x8 is bolstering its partner-led push after CRN named two regional channel chiefs and Palomarr ranked its platform across nine categories.
Infobip Startup Tribe backs UK startups with credits
Last month
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cx
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martech
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iam
Infobip marks Startup Tribe's fifth year with hundreds of thousands of pounds in credits for UK startups and scaleups.
Broot.ai adds Vonage voice APIs for in-app CRM calling
Last month
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saas
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crm
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uc
Broot.ai has embedded Vonage voice APIs into its CRM, enabling one-click in-app calling, local numbers and unified activity tracking for teams.
BT says over 3 million UK homes move to digital landlines
Last month
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uc
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network infrastructure
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cx
More than 3m UK homes have switched to digital landlines as BT warns those ignoring the rollout risk disruption before analogue ends in 2027.
Q4 adds digital conferencing to earnings call platform
Last month
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uc
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digital transformation
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fintech
Q4 has built digital conferencing into its investor relations platform, aiming to streamline and de-risk earnings calls and market events.
UK resellers move from AI talk to practical rollout
Last month
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uc
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data protection
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data analytics
UK resellers shift from AI hype to hands-on deployments as customers demand automation, analytics and compliance in communications.
Abnormal AI rolls out Attune 1.0 to fight AI cyberattacks
Last month
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uc
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phishing
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advanced persistent threat protection
Abnormal AI launches Attune 1.0, a behavioural model that spots AI-crafted cyberattacks by learning normal workplace communication patterns.
Why 'good enough' voice tools quietly cost businesses
Last month
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crm
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uc
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digital transformation
'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.
Red Cactus, Tollring bring AI call summaries to CRM
Last month
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crm
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uc
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data protection
Red Cactus and Tollring launch AI-powered call summaries that auto-update customer records across 200+ CRM systems for channel partners.
Mitel unveils WX framework for unified workforce comms
Last month
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uc
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private cloud
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hybrid cloud
Mitel debuts WX, a role-aware, AI-enabled comms framework unifying frontline, mobile, knowledge and contact centre workers on one layer.