Business Intelligence (BI) stories - Page 85
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Hitachi releases next-generation AI powered DataOps Suite
Tue, 24th Aug 2021
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Hitachi Vantara has unveiled its Lumada DataOps Suite, designed to help businesses leverage data efficiently using AI.
Twilio Segment adds developer toolkit to customer data platform
Tue, 24th Aug 2021
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data analytics
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cx
Twilio Segment launches developer toolkit to help users customize their customer data stacks and create unique customer experiences.
Allvue Systems launches centralised data cloud with Snowflake
Fri, 20th Aug 2021
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storage
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data analytics
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martech
Allvue Systems selects Snowflake to enhance client data storage and processing capabilities in a centralised data cloud.
mx51 to use Snowflake for analytics and customer service
Thu, 19th Aug 2021
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crm
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data analytics
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Snowflake has been chosen by mx51 to enhance its analytics and customer service for its merchant payment platform.
Spending on big data and analytics to hit $215 billion this year
Wed, 18th Aug 2021
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data analytics
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martech
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planning
As economies recover from COVID-19, BDA spending has increased over 10% from 2020 and will continue to grow in next five years, according to IDC.
CX firm NICE acquires GoMoxie to bolster omnichannel capabilities
Wed, 18th Aug 2021
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crm
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uc
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data analytics
NICE acquires GoMoxie to expand digital customer experience capabilities, adding smart conversational self-service tools.
Cloudera introduces DataFlow for public cloud on AWS
Wed, 18th Aug 2021
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data analytics
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hyperscale
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public cloud
While the cloud provides an easy outlet for processing or storing massive volumes, there are multiple challenges that must be addressed.
Marketers hone tactics as customers 'cling' to digital habits - Salesforce report
Mon, 16th Aug 2021
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data analytics
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martech
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cdp
A Salesforce report says customers are ‘clinging’ to digital habits created by the pandemic, prompting a major shift in thinking for marketers worldwide.
Salesforce misconfiguration exposes sensitive data, warns Varonis
Fri, 13th Aug 2021
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data analytics
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martech
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cdp
Salesforce misconfigurations could expose sensitive data, allowing attackers to steal information and perform spear-phishing campaigns, warns Varonis.
Gartner names NICE as leader in CCaaS for 7th consecutive year
Thu, 12th Aug 2021
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crm
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uc
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data analytics
For the seventh consecutive year, Gartner has named NICE CXone as a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report.
Finance leaders must shift their focus to data, report finds
Thu, 12th Aug 2021
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data analytics
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martech
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planning
Finance leaders have the choice to either watch their function be automated out of existence or take on a new role, according to a new report.
Streaming service Salesforce+ announced - award winning live and on-demand content
Wed, 11th Aug 2021
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data analytics
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martech
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digital entertainment
Salesforce announces Salesforce+, an all-new streaming service providing live and on-demand content for every role, industry and line of business.
You're invited: She Sharp presents Women in Data & Analytics on August 24th
Wed, 11th Aug 2021
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data analytics
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martech
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The event will feature a panel with the experts, a hands-on workshop on Microsoft Power BI, and the opportunity to gain valuable career advice.
Dovetail raises $5m, continues to innovate in customer research space
Wed, 11th Aug 2021
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data analytics
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Dovetail raises AU$5m to expand its customer research platform. It has gained over 1,000 customers, including IBM and Harvard University.
High-speed fibre overtakes DSL internet for first time in OECD countries
Tue, 3rd Aug 2021
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uc
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data analytics
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martech
High-speed fibre internet subscriptions have overtaken copper-wire DSL connections across OECD countries, according to new data.
How ‘infusing analytics’ creates data-driven operational success
Tue, 3rd Aug 2021
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martech
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data analytics
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planning
When an organisation gives their employees access to data analytics, it gives their talent pool access to context to make the best decision — all in real-time.
Alteryx and PwC bring partnership to more regions around the globe
Mon, 2nd Aug 2021
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data analytics
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data science
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martech
Alteryx and PwC have expanded their global partnership to accelerate digital transformation across APAC and EMEA regions.
Qualtrics acquires conversational analytics company Clarabridge for $1.125 billion
Mon, 2nd Aug 2021
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crm
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data analytics
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cx
Qualtrics is set to acquire Clarabridge, a company specialising in omnichannel conversational analytics, in a $1.125 billion stock transaction.
SAS plans to launch IPO by 2024 following 45 years of profitability
Mon, 2nd Aug 2021
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data analytics
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martech
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planning
According to SAS, it has now achieved the three key criteria required for IPO readiness: financial strength, brand equity, and market leadership.
Businesses struggling with proliferation of data - Dell Technologies
Thu, 29th Jul 2021
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data analytics
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network infrastructure
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martech
Data has become a burden for businesses in Australia and New Zealand, hindering digital transformation, according to Dell Technologies.