Business Process Optimisation stories

Berlin start-up Sparky Space rolls out AI workplace platform aimed at helping firms turn training, planning and AI tools into everyday execution.

Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.

Lush UK speeds supplier payments as automated accounts payable platform halves processing time and links more than 4,000 invoices a month to Xero.

Argenbright Security turns to Totalmobile software to sharpen real-time scheduling, staffing control and compliance across its UK security operations.

Lightspeed has unveiled an AI tool in its retail platform that scans supplier documents into draft purchase orders to cut errors and admin time.

Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.

Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.

Slow internal quote approvals are derailing nearly half of deals, Conga research finds, as fragmented systems stall revenue and forecasting.

Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.

Modulr and HiBob link payroll and payments in one embedded workflow to cut errors, ease pay day pressure and boost employee trust.

Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.

Betfred reports 47% accounts payable efficiency boost after trialling Proactis AI Accelerator to enhance its existing invoice capture system.

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

Avalara inks multi-year AWS deal to push its AI-driven tax tools via AWS Marketplace, promising simpler cloud procurement and billing.

Superdry has upgraded its global retail operations with Cegid's AI platform to boost efficiency, cut admin, and support staff across its UK, European and US stores.

Celonis has been named a Leader in Forrester's 2025 process intelligence report, praised for its AI-driven platform and enterprise-wide process control.

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

The Celonis Utilities Smart Billing app helps utilities save up to USD $4 million by optimising billing cycles, reducing errors, and boosting cash flow efficiency.

DXC Technology launches DXC Complete with SAP and Microsoft, a managed service to accelerate SAP IT modernisation using Azure and flexible pricing models.