Change Management stories
Only 8% of senior finance leaders feel ready to adopt AI, despite widespread belief it can lift productivity if workflows are redesigned.
Accountants face a shift towards advisory work as AI and data tools reshape finance, with trust and judgement remaining vital.
Governance and review processes are lagging as AI-assisted coding lifts developer output, with 71% saying it adds team coordination work.
By 2030, AI-enabled finance teams could speed up scenario planning, sharpen risk calls and change how enterprises make decisions.
Six more NHS trusts are due to join, testing whether a flexible shared service can cut costs and improve oversight at scale.
Disconnected customer and internal communications are driving missed calls, repeat contacts and burned-out agents, according to the article.
Only 7% of finance teams report high AI impact, even as most have already deployed or plan to deploy the technology, Gartner says.
Only 31% of UK finance chiefs are leading long-term investment calls, leaving strategy, AI adoption and investor messaging underpowered.
Large firms are being pushed to prove AI returns after most enterprise pilots fail to deliver measurable investment gains.
Most enterprises are still failing to turn agentic AI trials into usable gains, as weak governance and orchestration keep deployments in pilot mode.
Boards are weighing cyber risk in financial terms more often, though many firms still struggle to turn assessments into action.
The wider rollout will put AI tools in the hands of more than 276,000 KPMG staff, as the firm pushes clients beyond pilot projects.
Only 45% of employees say they are involved in workplace change, despite 97% of managers claiming they include their teams.
Legacy systems are slowing AI roll-outs at large firms, with most executives saying modernisation and governance are now the main bottlenecks.
Teams can now map downstream risks across Salesforce, Snowflake and Data 360 before making changes, cutting manual checks and compliance gaps.
Insurers could cut email and spreadsheet bottlenecks as a governed system tracks underwriting referrals, complaints and renewals with audit trails.
Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.
Australian contact centres now face tougher scrutiny as psychosocial risk rules make workload design a legal issue, not just an HR one.
APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.
Confidence among New Zealand firms is being driven more by productivity and investment than hopes of a return to pre-pandemic normality.