Chatbots stories - Page 13

Future Market Insights expects sales in the Communications Platform as a Service market to reach USD $60 billion by 2032.

The introduction of ChatGPT, a publicly accessible Generative AI, has made Active Directory vulnerable to even uninitiated attackers.

Khoros appoints Travis Mason as VP and Country Manager for Australia and NZ, signaling the company's commitment to regional expansion and digital-first CX.

Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.

Cloud computing drives growth as organisations pursue disruption through emerging technologies like generative AI, Web3 and the metaverse.

Ingram Micro partners with Streebo to distribute conversational AI solutions in New Zealand, aiming to improve chatbot performance.

Organisations are turning to payroll solutions that elevate employee experience and enable payroll teams to play a greater role in strategic decision making.

Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.

Shopify's partner ecosystem is the largest in the world and is set to get even bigger with new certifications, rewards and improved incentives.

Widespread accessibility to generative AI tools, like ChatGPT, means that email scams are more convincing than ever before.

The five-year strategic collaboration agreement with Amazon Web Services will help businesses deliver personalised CX at scale.

A third of employers will increase technology budgets as candidate shortages persist, while and over half will place a greater emphasis on internal mobility.

The market for digital twins has grown by 71% from 2020 to 2022, with over half of manufacturers developing or planning to develop a digital twin.

Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.

Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.

Choosing the best finance app on Salesforce? Consider factors like ease of implementation, flexibility, scalability, reviews, price, and training materials.

Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.

Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses’ perceived customer needs and reality.

All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it’s not been without its challenges.

McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.