Chatbots stories - Page 23

Ovum's survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.

AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.

We're at a huge moment in time for the digital and technology world. With new ideas testing the boundaries, we're entering an exciting new phase.

Watson has spent the past year training in cybersecurity language from more than one million security documents, and is now being integrated into SOC.

Despite being born in 2011, it has only been in the last couple of years that businesses have begun to realise how valuable chatbots could be.

Based on a computer program that mimics conversations with people using artificial intelligence, chatbots can transform the way people interact.