Chatbots stories
Recently I had the opportunity to discuss the implications and implementations of AI within enterprise with Bluewolf ANZ MD Gavin Diamond.
Coming on the heels of a similar announcement from its biggest rival, Vodafone NZ hopes to achieve its Digital Vodafone 2021 program with IBM.
Companies are increasingly using chatbots in their mobile apps to enhance customer service and improve the overall customer experience.
Ticketek CTO, Matt Cudworth, discusses the company's migration to the cloud and how they handle peak traffic events.
Vodafone has announced its upcoming Vodafone xone class of 2018, as it gets set to take nine of New Zealand's best tech-based startups global.
Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.
Developments in AI technologies like ML and natural language processing will strengthen the connection between IT teams and their organisation.
The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.
As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.
A new survey from Mitel shows that businesses' customer experience isn't as good as they think - but tech could be a big part of the solution.
SAP has released a range of new products for the future of the enterprise, including expanding its cloud offerings and a new blockchain-aaS solution.
Ingram Micro's 2018 Showcase invited some of the most forward-thinking minds from the IT industry to talk, and the future they painted is fascinating.
The 'Alexa Smart Scheduling Assistant' is designed to help users schedule 1:1 meetings with multiple participants.
Customers become emotionally invested and more loyal with brands that engage with them – but not all engagement methods are created equal.
Is your business ready for chatbots? CIOs must embrace these virtual assistants, with more than 50% of enterprises projected to invest heavily by 2021.
Progress unveils the first chatbot-specific UI components for Telerik and Kendo UI, streamlining chatbot integration for .NET and JavaScript developers.
Rubicon Red sees growing demand for its Oracle PaaS and IaaS services, boasting new OPN specialisations and successful projects in various sectors.
The event featured a variety of speakers, from Microsoft heavyweights Vijay Tewari and Russell Craig, to Azure customers like BNZ, and Pageproof.
Re:scam, an AI chatbot developed by Netsafe, is wasting scammers' time with endless questions to protect potential victims.
A shortage of local AI talent risks leaving New Zealand a downstream consumer of overseas research unless ministers set a coordinated strategy soon.
