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Wassist raises USD $1.1 million for WhatsApp commerce
Customer Experience

Wassist raises USD $1.1 million for WhatsApp commerce

The London startup aims to help smaller retailers turn WhatsApp chats into sales as it begins growth with fresh pre-seed funding.

By Sofiah Nichole Salivio • 5 min read • This month
Phishing costs rise to USD $51,948 per analyst yearly
Data Protection

Phishing costs rise to USD $51,948 per analyst yearly

Attackers are using generative AI to flood inboxes, pushing phishing to 36.5% of security teams' hours and USD $51,948 per analyst yearly.

By Joseph Gabriel Lagonsin • 4 min read • This month
Sitecore buys Scrunch to boost AI search visibility
Customer Experience

Sitecore buys Scrunch to boost AI search visibility

Brands will be able to track and improve how they appear in AI-generated answers as Sitecore folds Scrunch into its software stack.

By Joseph Gabriel Lagonsin • 5 min read • This month
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • This month
OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • This month
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • This month
Dun & Bradstreet data lands in ChatGPT for finance
Digital Transformation

Dun & Bradstreet data lands in ChatGPT for finance

Finance teams can query verified credit and ownership data in ChatGPT, as Dun & Bradstreet pushes its commercial graph into AI workflows.

By Karen Joy Bacudo • 4 min read • This month
SEON adds AI tools to fraud and AML platform for teams
Data Analytics

SEON adds AI tools to fraud and AML platform for teams

Fraud and AML teams can now plug external AI tools into SEON's data layer, helping analysts work from unified risk signals without manual exports.

By Sean Mitchell • 4 min read • This month
Companies wildly unprepared for new era of security threats
Customer Relationship Management

Companies wildly unprepared for new era of security threats

Many firms are exposing sensitive data as shadow AI and weak controls leave them open to breaches, hallucinations and unauthorised access.

By David Shilovsky • 5 min read • This month
OpenAI finance chief says AI is reshaping finance jobs
Digital Transformation

OpenAI finance chief says AI is reshaping finance jobs

AI is freeing OpenAI's finance staff from routine work, shifting effort towards analysis, controls and judgement across tax and investor relations.

By Karen Joy Bacudo • 7 min read • This month
Gainsight launches agentic stack for customer retention
Software-as-a-Service

Gainsight launches agentic stack for customer retention

The update lets post-sales teams build and share AI workflows in Gainsight, as boards push harder for measurable gains in retention and expansion.

By Joseph Gabriel Lagonsin • 4 min read • This month
LinkedIn ranks second in AI citations for B2B searches
Digital Transformation

LinkedIn ranks second in AI citations for B2B searches

Buyers relying on AI tools are more likely to see LinkedIn than brand websites, with member profiles driving most citations in B2B searches.

By Joseph Gabriel Lagonsin • 4 min read • This month
Mailchimp launches Analytics AI & expands integrations
Data Protection

Mailchimp launches Analytics AI & expands integrations

Paid Mailchimp users worldwide can now query campaign performance in plain language as the platform adds Analytics AI and broader app links.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

ChatGPT stories

Australia has two-year window to build AI champions
Software-as-a-Service

Australia has two-year window to build AI champions

Global rivals could capture most of the value from local AI start-ups unless investors and customers act fast, King River Capital warns.

By Sofiah Nichole Salivio • 4 min read • This month
What the wedding industry reveals about how we actually adopt AI
Personalisation

What the wedding industry reveals about how we actually adopt AI

The data suggests couples will happily use AI for drafts and planning, but rarely for choices that could haunt them for years.

By Dominic Vivarini • 6 min read • This month
Orca Opti launches free AI governance tool for Australia
Data Protection

Orca Opti launches free AI governance tool for Australia

Regulated employers can now test their AI controls in minutes, as the Brisbane firm targets stricter data rules and workplace leak risks.

By Mark Tarre • 4 min read • This month
Australians turn to AI as trust gap widens, study finds
Wearables

Australians turn to AI as trust gap widens, study finds

Adoption has surged to 17.4 million users, even as most Australians remain uneasy about tech firms' data use and ad-funded answers.

By Mark Tarre • 5 min read • This month