Commerce stories

Outpayce and Riskified to roll out airline fraud and chargeback protection worldwide, with first Asia-Pacific airline launch due in 2026.

OpenAI secures USD $122 billion in funding as Amazon, Nvidia and SoftBank back a rapid expansion in compute, enterprise tools and product plans.

SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.

Ecommpay has been shortlisted in three Retail Systems Awards, spotlighting its payments innovation and in-house fraud prevention tools.

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

From hyperinflation in Sofia to leading fintech in New York, a CFO shows how resilience and risk‑taking can redefine women's careers.

Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.

Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.

SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.

DryRun launches DeepScan Agent, an AI tool that scans whole codebases in hours to rank real-world security risks and speed remediation.

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

Primer launches Primer Companion, an AI tool designed to boost efficiency by automating and optimising payment teams' operations in real time.

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.

A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.

Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.

BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

A new report by Constructor reveals that online shoppers using search bars account for 44% of site revenue, highlighting the need for tailored ecommerce strategies.

Optimizely has been named a Leader in the 2025 Gartner Magic Quadrant for Personalisation Engines, reinforcing its position in 12 key analyst reports.

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

Sitecore has announced it has surpassed USD $500 million in annual recurring revenue for fiscal year 2024, driven by strong demand for its digital experience platform.