Consumer Trust stories - Page 2
New BS ISO 21800 aims to simplify online contracts
Last month
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Criteo becomes first adtech partner for ChatGPT ads
Last month
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
UK listeners spot AI voices faster & trust them less
Fri, 27th Feb 2026
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devops
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hyperscale
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cx
UK listeners are quicker than Americans to spot AI-generated voices, and their trust in what they hear plunges once they detect them.
UK founders see AI-first startups rising, trust costs soar
Thu, 19th Feb 2026
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data protection
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risk & compliance
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data privacy
UK founders tip most startups to be AI‑first by 2030 as they swallow a mounting 16% 'trust tax' on security and digital verification.
UK consumers step up cross-checking as AI use grows
Wed, 11th Feb 2026
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cx
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martech
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genai
UK consumers are embracing AI tools but trust is splintering, with most cross-checking search, social and brand sites before deciding.
Shoppers embrace AI assistants but ditch poor advice
Tue, 10th Feb 2026
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data protection
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digital transformation
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cx
AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.
Criteo unveils data-driven AI commerce recommendation
Fri, 6th Feb 2026
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
AI, cyber threats & the rise of strategic data privacy
Mon, 2nd Feb 2026
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data protection
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ransomware
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digital transformation
AI-fuelled cyber threats and stricter rules are forcing APAC organisations to treat data privacy as a strategic advantage, not mere compliance.
New book reframes compliance as growth tool for start-ups
Fri, 30th Jan 2026
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devops
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supply chain
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apm
Arcus Compliance founder Lee Bryan's new book urges start-ups to treat regulation as a strategic growth engine, not a drag on innovation.
AI-edited product images erode trust in marketplaces
Thu, 29th Jan 2026
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devops
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cx
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martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
AI reshapes data privacy as trust & attacks escalate
Thu, 29th Jan 2026
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data protection
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ransomware
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phishing
AI is transforming data privacy as mistrust soars and cyber attacks accelerate, pushing firms to verify every identity and machine action.
Study finds AI ads rival humans when visuals build trust
Thu, 29th Jan 2026
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devops
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martech
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apm
AI-made ads can now rival human creative, with trust-building visuals such as clear faces lifting click-through rates in large-scale study.
AI heightens data privacy risks & reshapes digital trust
Thu, 29th Jan 2026
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data protection
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digital transformation
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application security
AI's rapid spread, weak data governance and rising scepticism are reshaping digital trust and sharply escalating privacy risks.
Privacy shifts from compliance checkbox to market edge
Fri, 23rd Jan 2026
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data protection
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data analytics
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digital transformation
Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.
UK health & beauty marketers to ramp up AI in 2026
Thu, 22nd Jan 2026
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data analytics
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digital transformation
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cx
UK health and beauty marketers plan to deepen AI use in 2026 while boosting hiring, creative budgets and influencer partnerships.
Explainer: Why service and repair shops are disappearing
Thu, 22nd Jan 2026
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supply chain
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clean technologies
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sustainability
Repair shops once formed the backbone of local high streets. Rising costs, sealed devices and shifting consumer habits are now pushing many to close.
Governments tighten social media age checks for children
Mon, 19th Jan 2026
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data protection
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biometrics
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edge computing
Governments worldwide tighten social media age checks for children, fuelling demand for privacy-friendly facial age estimation tools.
Designer Kids Club debuts ReLuxe Story circular IDs
Wed, 14th Jan 2026
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cx
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martech
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supply chain
Designer Kids Club launches ReLuxe Story, using Digital Product Passports to track luxury childrenswear from first purchase to resale.
Yext predicts AI will redefine online discovery by 2026
Tue, 13th Jan 2026
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digital transformation
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cx
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martech
Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.
AI agents to reshape retail, squeeze SaaS & ad spend
Tue, 13th Jan 2026
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cx
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martech
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partner programmes
AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.