Customer Choice Stories

UK Stories

Customer Choice stories

Zadara joins Open Cloud Coalition to back UK cloud reform

A push for more cloud choice in Britain has gained another backer as customers face lock-in, higher costs and data-location worries.

By Joseph Gabriel Lagonsin • 4 min read • This month

Virtualisation

SUSE & evroc forge sovereign European cloud stack deal

SUSE and evroc ally to build an end-to-end sovereign European cloud stack, promising EU-only control of data, infrastructure and support.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026

Customer Experience

UK shoppers want AI for deliveries but demand transparency & choice

UK shoppers want AI for real-time delivery tracking and returns but demand transparency and human support for trust and control over choices.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025

Global Stories

Customer Choice stories

Customer Relationship Management

Syspro launches marketplace for manufacturing ERP users

Manufacturers and distributors can now cut integration headaches as Syspro’s new marketplace bundles partner software around its ERP platform.

By Sean Mitchell • 3 min read • Last month

Digital Transformation

FNZ launches premium Select service for wealth clients

Wealth clients will get faster platform changes and priority support as FNZ splits its offer into premium and standard service tiers.

By Karen Joy Bacudo • 3 min read • Wed, 1st Apr 2026

Data Protection

AbbeyAutoline signs data deal to boost motor cover

Motorists in Northern Ireland could see broader insurer choice as richer quote-stage data aims to ease high premiums and attract more cover.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Mar 2026

Hybrid Cloud

Rimini Street: SaaS-pocalypse spells opportunity to escape AI lock-in

Rimini Street hails a looming “SaaS‑pocalypse”, pitching its Smart Path as an AI-era escape route from costly cloud and platform lock-in.

By Donovan Jackson • 4 min read • Wed, 25th Mar 2026

Fintech

Xero Power Lists boost app discovery, developer reach

Xero launches App Store Power Lists to spotlight top referred apps, boosting discovery for small businesses and reach for developers.

By Karen Joy Bacudo • 4 min read • Thu, 26th Feb 2026

Software-as-a-Service

Sage predicts trust & agentic AI will reshape channel

Sage's Gretchen O'Hara says trust and agentic AI will determine which channel partners win, grow and keep customers by 2026.

By Sean Mitchell • 4 min read • Sat, 20th Dec 2025

Firewalls

Fastly earns seventh consecutive Gartner choice for cloud WAAP

Fastly has secured its seventh consecutive Gartner Peer Insights Customers' Choice award for Cloud WAAP, praised for its Next-Gen WAF by 130 verified reviewers.

By Melania Watson • 4 min read • Fri, 3rd Oct 2025

Software-as-a-Service

Cohesity marks sixth year as Gartner Leader for data protection

Cohesity has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for Backup and Data Protection Platforms.

By Melvin Hipolito • 4 min read • Tue, 1st Jul 2025

Virtualisation

HPE unveils VM Essentials for hybrid cloud virtualisation

Hewlett Packard Enterprise has launched HPE VM Essentials, a new virtualisation solution for hybrid cloud, aiming to streamline infrastructure and reduce costs.

By Sean Mitchell • 2 min read • Mon, 3rd Mar 2025

Data Analytics

Qlik named 2024 Customers' Choice for analytics platform

Qlik has been named a 2024 Gartner Peer Insights Customers' Choice for Analytics and Business Intelligence Platforms, highlighting its strong user satisfaction.

By Kaleah Salmon • 3 min read • Wed, 15th Jan 2025

Network Infrastructure

Vectra AI leads in 2024 IDC report on network detection

Vectra AI has been named a leader in the 2024 IDC MarketScape assessment for its exceptional network detection and response capabilities.

By Catherine Knowles • 3 min read • Fri, 20th Dec 2024

Digital Transformation

Dynatrace named a leader in 2024 Gartner's Magic Quadrant

Dynatrace has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Digital Experience Monitoring, showcasing its exceptional capabilities.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024