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Customer Loyalty Stories - Page 5

UK Stories

Customer Loyalty stories

How embedded DaaS finance drives IT upgrades and creates predictable refresh cycles for the channel
Digital Transformation

How embedded DaaS finance drives IT upgrades and creates predictable refresh cycles for the channel

Rising device prices and tight budgets are pushing more firms towards monthly finance, giving resellers steadier upgrades and richer service sales.

By Jordan Lisle • 6 min read • Mon, 30th Mar 2026
UK shoppers will pay more for seamless retail experience
Digital Transformation

UK shoppers will pay more for seamless retail experience

A survey of 2,000 UK consumers found convenience can lift spend, with younger shoppers most willing to pay for smoother retail journeys.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026
SAP finds UK brands overestimate customer experience
Customer Relationship Management

SAP finds UK brands overestimate customer experience

SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026

Global Stories

Customer Loyalty stories

5 mobile-first strategies to ensure contact data quality
Digital Transformation

5 mobile-first strategies to ensure contact data quality

Poor mobile data quality can cost retailers deliveries, revenue and loyalty as shoppers switch devices and systems leave records incomplete.

By Greg Brown • 5 min read • Wed, 1st Apr 2026
Zyxel tops techconsult firewall rankings, wins VPN acclaim
Firewalls

Zyxel tops techconsult firewall rankings, wins VPN acclaim

Users rated Zyxel highest for firewall ease of use and supplier support, giving the Taiwan-based vendor extra visibility in security buying decisions.

By Shannon Williams • 4 min read • Tue, 31st Mar 2026
Visa launches subscription manager for recurring payments
Crypto

Visa launches subscription manager for recurring payments

North American banks can now let cardholders manage recurring charges in-app, as rising subscription use fuels demand for clearer controls.

By Karen Joy Bacudo • 3 min read • Fri, 27th Mar 2026
Points, personalisation and innovation: How industry leaders are redefining loyalty
Data Analytics

Points, personalisation and innovation: How industry leaders are redefining loyalty

AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.

By Eagle Eye • 4 min read • Tue, 24th Mar 2026
Bedrock expands ArgusAI for AI agent risk oversight
Data Protection

Bedrock expands ArgusAI for AI agent risk oversight

Bedrock expands ArgusAI to map AI agents, MCP servers and Snowflake Cortex access, promising unified oversight of enterprise AI risk.

By Mark Tarre • 5 min read • Sat, 21st Mar 2026
Qualtrics boosts CX suite with new AI & automation tools
Unified Communications

Qualtrics boosts CX suite with new AI & automation tools

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

By Shannon Williams • 5 min read • Thu, 19th Mar 2026
Circles.Life launches Zerofy card with instant cashback
Disaster Recovery

Circles.Life launches Zerofy card with instant cashback

Circles.Life rolls out Zerofy Cashback Card in Singapore, touting instant, uncapped rewards on global spend via Airwallex and Visa.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026

Stories from Other Regions

Customer Loyalty stories

Australians split shopping across retailers to chase value
Customer Experience

Australians split shopping across retailers to chase value

Weaker loyalty and lower confidence are pushing most shoppers to compare prices across stores, with 67% splitting purchases to find value.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026
Clear Mountain Bank adopts Alkami digital platform
Data Analytics

Clear Mountain Bank adopts Alkami digital platform

Clear Mountain Bank rolls out Alkami's digital platform to modernise services, add data-led marketing and rival larger lenders' tech.

By Karen Joy Bacudo • 3 min read • Tue, 24th Mar 2026
Does data define the retail winners and losers in 2026?
Data Analytics

Does data define the retail winners and losers in 2026?

Australian retailers face rising insolvencies and online giants; those failing to harness delivery data risk becoming 2026's biggest losers.

By Shweta Murdeshwar • 5 min read • Mon, 23rd Mar 2026
Square report says regulars drive local business revenue
Data Analytics

Square report says regulars drive local business revenue

Regulars generate six times more revenue and link neighbouring firms in 'network effect' that keeps local spending circulating, says Square.

By Karen Joy Bacudo • 5 min read • Fri, 20th Mar 2026
ChatGPT's Checkout retreat: An opportunity for Aussie retailers?
Customer Experience

ChatGPT's Checkout retreat: An opportunity for Aussie retailers?

OpenAI's Instant Checkout retreat puts retailer sites back in focus, opening a data-led discovery window for fast-moving Australian brands.

By Kate Massey • 5 min read • Thu, 19th Mar 2026
Telstra leads NBN brand funnel as trust crowns Aussie
Unified Communications

Telstra leads NBN brand funnel as trust crowns Aussie

Telstra tops national NBN brand funnel measures, while Aussie Broadband emerges as the most trusted provider in Conjointly's new tracker.

By Shannon Williams • 3 min read • Thu, 19th Mar 2026
Why AI agentic commerce will rewrite retail loyalty
Digital Transformation

Why AI agentic commerce will rewrite retail loyalty

AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.

By Aaron Crowe • 6 min read • Thu, 19th Mar 2026