Customer Management stories
FICO urges banks to spot vulnerable customers earlier
Last month
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data analytics
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fintech
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risk & compliance
FICO says banks should use dynamic profiling to flag vulnerable customers earlier, as UK unemployment hits 5.2% and pressure grows under FCA rules.
Telefónica Spain standardises networks on Red Hat OpenShift
Last month
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virtualisation
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uc
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private cloud
Telefónica Spain makes Red Hat OpenShift its standard platform to unify IT and network workloads and speed 5G-ready service delivery.
FL3XX appoints new chief executive in leadership reshuffle
Fri, 6th Feb 2026
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saas
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crm
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drones
Aviation software firm FL3XX promotes co-founder Stefan Oberender to chief executive as Paolo Sommariva becomes chairman in a leadership shake-up.
Oz Pearlman to headline AI-focused FICO World 2026
Tue, 3rd Feb 2026
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data analytics
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digital transformation
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fintech
Mentalist Oz Pearlman will headline FICO World 2026 in Orlando, anchoring an AI-focused summit on customer behaviour and financial services.
FICO launches Marketplace to link firms with AI data partners
Thu, 8th May 2025
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uc
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data analytics
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fintech
FICO has launched FICO Marketplace, a platform connecting businesses with data and analytics providers to boost AI-driven decision-making and operations.
ClearCourse acquires Computers for Flooring in Welsh push
Thu, 17th Apr 2025
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digital transformation
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software development
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software
ClearCourse has acquired Cardiff-based Computers for Flooring, expanding its UK reach with software managing GBP £180m in flooring sales annually.
Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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digital transformation
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cx
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martech
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.
Alexander Wettjen appointed Vice President Group Sales at NFON
Wed, 20th Nov 2024
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uc
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cx
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martech
NFON has appointed Alexander Wettjen as Vice President Group Sales, effective 1st December 2024, to enhance its partner-centric market approach.
Oracle NetSuite launches new Salesforce data integration tool
Tue, 10th Sep 2024
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migration
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martech
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cdp
Oracle NetSuite unveils a new connector to streamline data sharing for joint Salesforce users, enhancing business processes and decision-making.
'STX Next partners with Squirro to boost AI-powered business insights'
Mon, 23rd Oct 2023
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uc
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data analytics
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fintech
STX Next unites with generative AI firm Squirro, with a view to bolster AI-driven business insights & efficiencies.
WalkMe supports NEC's Corporate digital transformation
Thu, 7th Sep 2023
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digital signage
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digital transformation
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displays
NEC has implemented WalkMe to drive the utilisation of purchasing, procurement, and customer management systems as part of its digital transformation.