Customers stories - Page 19

Telecom's CDMA network shuts down at midnight, ending service for calls, texts, and data. Customers are urged to switch to the new XT network immediately.

TUANZ to cut event staff, refocusing efforts on core advocacy for telecommunications customers amid declining sponsorship and event attendance.

New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.

The space will consist of a professional services office, a sales office, a meeting room and a purpose-built training room.

A new survey reveals that 80% of Kiwis would stop dealing with an organisation after a data breach, viewing it as a ‘fundamental breach of trust’.

Web Drive becomes the first New Zealand company accredited by ICANN, promising significant savings and enhanced local support for resellers and customers.

Exploring why rugged devices may offer better long-term value over consumer models for enterprises despite initial costs.

Making mobility work for your customer requires five key requirements, says David Elliot, ANZ channel manager for Avaya.

Tales of court action, shareholder disagreements, employment disputes and frozen bank accounts for local ISP and hosting company.

Telcoinabox New Zealand revolutionises IT businesses by offering easy integration of telco services, promising robust new revenue streams.

IT distributor Connector Systems has acquired OrderWare Solutions to harness its software expertise and integrate value-adding services for its clients.

US firm Riverbed has acquired local software company Aptimize, known for its website acceleration tools, in a deal valued at tens of millions of dollars.

Huawei aims to dominate the New Zealand market, showcasing cutting-edge Android devices and planning to be a top five global handset vendor by 2013.

Cisco is axing its 13-month-old hosted email service, Cisco Mail, as customers shift focus to emerging collaboration tools like social software and video.

Steady progress is being made, with the majority of customers now back online, a Telecom spokesperson has said.

DUO has revamped its outdated website, focusing on real-time pricing and stock info to better meet customer needs and foster community engagement.

Orcon warns customers of a phishing scam with fake emails urging account updates to avoid suspension. The company advises against sharing details.

Vodafone New Zealand sees a dip, losing 35,000 users amid a strategy shift and recent service issues, says CEO Vittorio Colao.

Orcon loses emails for 266 customers in overnight outage, with efforts to retrieve them so far unsuccessful. #Orcon #emailoutage.

AVG returns USD $45,000 to resellers through its Direct Renewal Guarantee programme, rewarding them for customer renewals, upgrades, and licence increases.