Digital Assistants stories - Page 3
Advancements in AI tipped to transform telecoms sector in 2024
Sat, 16th Dec 2023
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uc
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data analytics
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cx
AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
Hands-on Review: Poly Voyager 4320 UC headset
Thu, 27th Oct 2022
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gaming
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uc
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digital entertainment
The headset is made from black plastic with a flexible metal headband, which can extend to fit. Even when extended, the headband feels very robust.
AI is powering a shift in digital customer engagement
Wed, 6th May 2020
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crm
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uc
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martech
AI-driven digital employees are revolutionising customer engagement as companies adapt to post-pandemic demands, cutting costs and boosting satisfaction.