eCommerce stories - Page 25
Buy Now Pay Later users ditching their credit cards
Wed, 16th Oct 2019
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bnpl
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online shopping
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ecommerce
Almost 50% of Australian Buy Now Pay Later users have cancelled or stopped using their credit cards, according to new research by Mozo.com.au.
Kiwis slow to jump on eWallet bandwagon
Fri, 11th Oct 2019
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martech
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commerce systems
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payment technologies
New Zealanders are lagging in eWallet adoption with only 16% of online purchases using them, compared to the global average of 37%, an FIS report reveals.
Research: e-retailers failing to deliver on promises
Thu, 13th Jun 2019
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cx
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martech
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crm
Rising customer complaints against online retailers reflect the perils of overly ambitious delivery services, says Tryzens.
Gartner: Augmented retail shopping a reality by next year
Tue, 2nd Apr 2019
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cx
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martech
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ar, vr & metaverse
Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores.
Instagram: The next big thing in online shopping?
Thu, 21st Mar 2019
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commerce systems
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martech
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online shopping
This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram.
The blurring line between online and physical retail
Thu, 7th Feb 2019
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uc
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crm
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cx
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
Online retailer Mighty Ape fixes wishlist privacy flaw
Thu, 7th Feb 2019
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data privacy
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mighty ape
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ecommerce
New Zealand online retailer Mighty Ape has been quick to fix issues that publicly shared some customers’ birthdates and product wishlists.
Adobe revamps Experience Cloud for retailers
Wed, 16th Jan 2019
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cx
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martech
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commerce systems
Adobe has revamped its Adobe Experience Cloud to offer customer experience management (CXM) capabilities that draw on AI and machine learning technology.
ComCom report leads to greater focus on telcos, online retail
Tue, 27th Nov 2018
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uc
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commerce commission
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telco
The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.
ComCom warns online phone store for discount claims
Wed, 22nd Aug 2018
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commerce systems
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martech
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commerce commission
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
eCommerce, telecoms, mergers named as 2018/19 focus for ComCom
Fri, 10th Aug 2018
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uc
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martech
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commerce systems
The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.
What Kiwis need to follow through with online purchases
Thu, 5th Jul 2018
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commerce systems
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martech
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supply chain systems
When you are establishing an eCommerce site, there are some things you’ll want to be aware of to maximise the rate of purchase completion.
Kiwi online retail giant Mighty Ape finds fitting new home
Tue, 13th Feb 2018
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upgrades
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mighty ape
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ecommerce
Mighty Ape scales up with a new eco-friendly HQ in Silverdale, doubling capacity for its growing online empire.
Black Friday reveals the global trends headed to ANZ
Tue, 28th Nov 2017
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open source
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futuresource
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distributors
Futuresource Consulting has announced the key findings from its latest global consumer electronics retail channel trends report.
Interview: Booktopia on data experimentation & the future of traditional bookshops
Tue, 3rd Oct 2017
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apm
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devops
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software development
A vital component in meeting our customers’ needs and wants has been establishing a culture of experimentation.
Goodbye Staples, hello Winc - and a more solution driven focus
Mon, 7th Aug 2017
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cx
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martech
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ai
Staples Australia and New Zealand will rebrand to Winc next month with the company also planning more solution-driven offerings.
eCommerce tech to foster biggest turnout ever for Asia’s largest retail show
Wed, 26th Jul 2017
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commerce systems
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open source
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martech
More than 7,500 participants and over 200 exhibitors are expected to converge at RetailEX ASEAN event, Asia’s largest and fastest growing retail show.
Desktop conversion still king in ANZ despite increasing smartphone traffic - Adobe
Wed, 28th Jun 2017
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cx
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martech
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adobe
Despite a surge in smartphone traffic, consumers in Australia and New Zealand still predominantly make purchases via desktop, Adobe's new report reveals.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
Fri, 19th May 2017
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crm
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smartphones
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data analytics
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Millisecond delays can hurt conversion rates on online transactions – Akamai report
Mon, 24th Apr 2017
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uc
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crm
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cx
Millisecond lags hit e-sales, says Akamai. Even tiny delays in load times significantly dent online conversion rates.