Engagement stories - Page 5
IWD 2023: Culture Matters - How to Cultivate Elite, Highly Effective Teams
Wed, 8th Mar 2023
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software development
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tech teams
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iwd
I've been a manager for more than 15 years, and during that time, I've learned not only from others' mistakes and best practices but from my own.
Prioritising a digital-first customer experience strategy
Wed, 1st Mar 2023
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uc
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cx
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martech
The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.
Listen and act: Why hotels need better guest engagement
Tue, 28th Feb 2023
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cx
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martech
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reputation management
Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.
Rakuten Advertising appoints new Commercial Director for China
Thu, 16th Feb 2023
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sales
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growth
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microsoft
Rakuten Advertising appoints Neil Cao as Commercial Director for China, aiming to accelerate growth and develop performance marketing strategies.
Couchbase appoints Fidelma Butler as Chief People Officer
Thu, 16th Feb 2023
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hcm
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zendesk
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workplace
Cloud database platform company, Couchbase, appoints Fidelma Butler as Chief People Officer to lead SaaS team scaling and building company culture.
Nutanix has a new APJ Customer Success Director
Wed, 21st Dec 2022
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data analytics
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martech
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cartech
Nutanix hires Natalie Chrara as Director of Customer Success for APJ region, bringing 20yrs of experience in tech sales leadership and CCO roles.
Calabrio appoints Jim Davies as Chief Experience Officer
Fri, 11th Nov 2022
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martech
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cx
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customer journey
Former Gartner analyst Jim Davies becomes Calabrio's Chief Experience Officer, prioritizing customer-first contact center strategies and VoC insights.
Nutanix rolls out next era of its global partner program
Thu, 22nd Sep 2022
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crm
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converged infrastructure
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cx
Nutanix launches revamped Elevate partner program to improve partner engagement and support throughout the customer lifecycle.
Changing the customer engagement game with ERP
Mon, 5th Sep 2022
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devops
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data analytics
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fintech
In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.
VMware appoints Tan Siew as Singapore country manager
Fri, 20th May 2022
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hybrid cloud
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it automation
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multi-cloud
Singapore appoints Tan Siew San as VMware country manager—her 20 years of IT and team leadership experience will help drive business growth in Singapore.
Compono appoints Trent Innes as CEO
Fri, 29th Apr 2022
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ar, vr & metaverse
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vr
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asia
Former Xero MD, Trent Innes, appointed as CEO of Compono, aiming to lead the firm's next stage of growth into new markets. #leadership #talent.
Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world
Thu, 28th Apr 2022
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crm
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data analytics
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cx
We’ve been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.
Modern Campus appoints Jessica Phinn as Chief People Officer
Fri, 18th Mar 2022
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hcm
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payroll systems
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recruitment
Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.
Workday helps Chorus connect well-being to business performance
Fri, 11th Mar 2022
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uc
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dei
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telco
Chorus, a New Zealand telecommunications infrastructure business, has implemented technology that links well-being with business performance.
70% of ANZ companies struggle with hybrid work - ADAPT
Mon, 7th Feb 2022
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hybrid & remote work
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leadership
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wfh
ADAPT has called on Australian digital leaders to adopt five practices to improve employee experience amidst severe and lasting skills shortages.
Employee engagement on the rise in Australia and New Zealand
Tue, 1st Feb 2022
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hybrid & remote work
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wfh
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qualtrics
Employee engagement in Australia and New Zealand continues to rise, with a 15-point increase in the last two years, according to Qualtrics.
2degrees launches new business product to tackle hybrid engagement problems
Tue, 14th Dec 2021
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hybrid & remote work
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wfh
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phone
2degrees has launched its new Group Text business product to help solve many of the challenges that have come from hybrid work and engagement.
How retailers can accelerate their business through card-linked loyalty programs
Thu, 2nd Dec 2021
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data analytics
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martech
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planning
Card-linked loyalty programs offer a seamless way for retailers to build stronger customer relationships. Find out the benefits in this article.
Crusaders harness the power of cloud to increase fan base
Tue, 8th May 2018
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data analytics
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martech
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cdp
The eight-month implementation enabled the Crusaders to leverage Infor CRM software to centralise its customer data.
ERO urge educators to be aware of the importance of oral language
Fri, 17th Feb 2017
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learning
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education review office
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ero
Report reinforces importance of oral language development in enabling children to learn, says Education Review Office. Full report here.