Forrester Research stories - Page 26
Why 70% of organisations believe RPA is enabling more human interaction
Thu, 14th Mar 2019
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rpa
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analyst report
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uipath
Organisations are increasingly concerned with the employee experience as they grapple with the forces of automation and RPA.
Nintex named a leader in digital process automation for wide deployments
Thu, 14th Mar 2019
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apm
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low-code
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software development
Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide.
How to build a successful RPA strategy
Tue, 12th Mar 2019
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rpa
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opinion
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analyst report
Gartner predicts global spending on Robotic Process Automation (RPA) will reach $2.4 billion in 2022, up from $680 million in 2018.
Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
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crm
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cx
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martech
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
Expert says interconnectivity is the foundation of innovation
Mon, 4th Mar 2019
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datacentre infrastructure
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hyperscale
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dc
Digital Realty’s Rod Glover shares how interconnection can support success by enabling collaboration between businesses and partners.
'Immature' firms struggling to manage credential compromise
Thu, 28th Feb 2019
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devops
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pam
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iam
Many firms overlook securing privileged credentials, despite 74% of breaches involving compromised access, revealing a worrying immaturity in PAM practices.
TIBCO named leader in integration platform-as-a-service by Forrester
Wed, 27th Feb 2019
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paas
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iaas
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multi-cloud
IPaaS and hybrid integration platform (HIP) providers are gaining recognition as strategic elements of digital transformation.
How AI benefits customer service
Mon, 25th Feb 2019
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crm
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uc
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
Illumio eyes global expansion with $65m in the bank
Mon, 11th Feb 2019
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micro-segmentation
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illumio
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funding
Illumio secures US$65m in funding to expand across Asia Pacific, EMEA, and the US, as demand for micro-segmentation grows.
Mission-critical migration just like an 'Extreme Makeover'
Mon, 21st Jan 2019
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migration
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digital transformation
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multi-cloud
Virtustream's Anthony Wales discusses how cloud migration can be compared to home renovation 'reality' TV shows.
The secret to scaling DevOps in the digital era
Thu, 17th Jan 2019
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devops
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apm
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software development
The challenges of implementing DevOps at scale and the need for a holistic approach to digital transformation.
Top 3 cloud computing predictions – what’s in store for 2019?
Thu, 17th Jan 2019
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migration
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multi-cloud
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open source
In 2019, enterprises will navigate the rise of multi-cloud, address complex legacy migrations, and embrace open-source technology to drive efficiency.
Stronger security needed before open banking arrives - Okta
Tue, 15th Jan 2019
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malware
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ddos
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fintech
As early as July 2019, Australian banks will need to have a system in place that both benefits customers and protects their personal data.
Five incoming changes in data management
Mon, 7th Jan 2019
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devops
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multi-cloud
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apm
Scott Hubbard shares five key trends he sees incoming in the way that we store, manage and analyse data in 2019.
AI: Get started now, but on the right foot.
Mon, 7th Jan 2019
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uc
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martech
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ai
AI specialist Rick Rider’s guide to getting AI experimentation right as the technology becomes a necessity in 2019.
Why total visibility is the key to zero trust
Fri, 7th Dec 2018
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malware
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iot security
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edge security
Over time, the basic zero trust model has evolved and matured into what Forrester calls the Zero Trust eXtended (ZTX) Ecosystem.
Ping Identity announces new Identity-as-a-Service solution
Wed, 5th Dec 2018
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devops
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mfa
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iam
PingOne for Customers is built for the developer community and provides API-based identity services for customer-facing applications.
Why endpoint security is critical in a post-perimeter era
Thu, 22nd Nov 2018
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malware
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endpoint protection
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casb
Traditional perimeter-based security strategies – once the backbone of enterprise security – simply no longer apply.
Video conferencing in dire need of simplification, study shows
Mon, 19th Nov 2018
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uc
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hybrid & remote work
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cloud services
A new Forrester study for Polycom reveals video conferencing's growing complexity, with 96% facing challenges, highlighting the urgent need for simplification.
Forrester’s 14 quick tech predictions for 2019
Tue, 13th Nov 2018
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crm
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cx
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blockchain
Forrester weighs in on 2019 predictions, looking at how organisations will shift into a more precise application of transformative technologies.