Incident management stories - Page 2
Graylog adds explainable AI to speed security response
Last month
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siem
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cloud security
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advanced persistent threat protection
Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.
AI, cost pressures reshape observability in new survey
Last month
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devops
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digital transformation
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partner programmes
AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Indigo Telecom hires Ilex to drive global growth push
Last month
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network infrastructure
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hyperscale
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dc
Indigo Telecom appoints Ilex as global marketing and PR partner to sharpen messaging and support its international expansion strategy.
Hexaware unveils Agentverse AI platform for enterprises
Last month
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
PagerDuty links Anthropic, Cursor & LangChain for AI ops
Last month
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devops
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apm
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aiops
PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.
AppViewX touts 302% ROI as SSL certificates shrink
Last month
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firewalls
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devops
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hybrid cloud
AppViewX claims 302% ROI and USD $3.9m in benefits from automated SSL/TLS certificate management as lifespans head towards 47 days.
EcoOnline report tracks shift to connected risk data
Last month
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digital transformation
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risk & compliance
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erp
EcoOnline's first Mega Trends Report charts a shift from compliance checklists to connected risk data and real-time frontline engagement.
SIOS wins triple honours for leadership & support teams
Last month
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dr
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devops
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hybrid cloud
SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.
IT teams struggle for hybrid visibility, turn to AI
Last month
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devops
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digital transformation
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it automation
IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.
AutoRek launches RegToolKit for real-time compliance
Last month
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digital transformation
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fintech
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rpa
AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.
Datadog launches MCP Server to link AI with telemetry
Last month
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saas
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data protection
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devops
Datadog's new MCP Server pipes live telemetry into AI agents and dev tools, promising real-time debugging under existing governance controls.
Cloudhouse unveils free tool to price IT outage costs
Last month
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dr
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devops
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digital transformation
Cloudhouse launches free calculator to put a price on IT outages, as research pegs average unplanned downtime at over USD $14,000 a minute.
Datadog unveils MCP Server for governed AI observability
Last month
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devops
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siem
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digital transformation
Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.
1Kosmos adds identity checks to ServiceNow AI workflows
Last month
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
Keeper connects Jira workflows with privileged access
Last month
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
In a cost-pressured AI race, operational maturity is now the competitive advantage
Last month
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devops
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digital transformation
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it automation
Companies racing to adopt AI risk eroding margins unless they build mature, deliberately designed operations to control cost and complexity.
From NOC night shifts to leading change in network ops
Last month
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hybrid & remote work
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it industry
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flexible work
On Women's Day, a former night-shift engineer shares how resilience, support and fair chances turned NOC grind into tech leadership.
Mid-market firms stall at pilot stage for agentic AI
Last month
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devops
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digital transformation
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hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.
Infovista unveils VistaOne to unify network & CX data
Last month
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network infrastructure
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data analytics
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digital transformation
Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.
TCS, Zscaler expand partnership with AI workspace suite
Last month
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.