CFOtech UK - Technology news for CFOs & financial decision-makers

Insurance stories - Page 8

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Three key security challenges facing the Australian insurance industry 
Thu, 12th May 2022
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data privacy
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cybersecurity
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insurance
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
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Shopping for cyber insurance? Six questions to ask before calling the insurer
Wed, 4th May 2022
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malware
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ransomware
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risk & compliance
The cyber threat landscape has always been worrisome, but today these concerns are heightened given an anticipated uptick in cyber-attacks from bad actors.
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Smarter tech investments can streamline collaboration for insurers
Thu, 31st Mar 2022
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martech
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cx
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investment
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. .
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Open finance set to benefit New Zealand consumers - report
Mon, 28th Mar 2022
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fintech
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finance, leasing & rental
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insurance
Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.
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Cyber attack on insurer highlights need for better security
Fri, 25th Feb 2022
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data analytics
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ddos
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fintech
AXA's recent data breach highlights the urgent need for tighter security controls in the insurance sector, as cyber attacks target financial companies.
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How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
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Insurance market undergoing huge digital disruption
Fri, 17th Sep 2021
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capgemini
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online experience
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insurance
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.
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Why SOC 2 is critical to protect Australian insurance customers
Wed, 15th Sep 2021
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risk & compliance
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insurance
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stelvio
Australian insurers must demonstrate system and organisational controls (SOC) reporting as they collect vast amounts of private data.
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Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
Tue, 10th Aug 2021
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malware
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storage
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ransomware
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.
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Case study: rapidMATION automates DKG's 'future-ready' business
Thu, 8th Apr 2021
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cx
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martech
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rpa
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.
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Financial services and insurance businesses survive challenges thanks to DevOps
Fri, 26th Mar 2021
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fintech
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devops
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apm
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.
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Webinar: What’s ahead for CFOs in financial services & insurance
Thu, 29th Oct 2020
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fintech
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insurance
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cfo
Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.
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Cyber attacks worsening among Australian businesses, costing economy $1 billion a year
Tue, 11th Feb 2020
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cybersecurity insurance
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cybersecurity
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insurance
Cyber attacks are escalating among Australian companies, with cyber crime costing the economy over AUD $1 billion annually, new research reveals.
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AI revolutionising insurance and finance services in New Zealand
Tue, 3rd Dec 2019
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ai
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insurance
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financial results
AI is transforming New Zealand’s finance and insurance sectors by enhancing customer-centric services and operational efficiency, says the AI Forum report.
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Aussie workers struggling to switch off while on holiday
Thu, 25th Jul 2019
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insurance
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travel
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flexible work
A recent survey by Snow Software reveals that 71% of Australian workers always bring their work laptops on vacation, struggling to disconnect.
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Interview: TAL Australia's journey to successful CRM
Mon, 8th Jul 2019
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uc
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crm
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cx
At Adobe Symposium last week, TechDay chatted to TAL Australia’s head of customer relationship management, Mike Nixon.
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IntegrationWorks transform FMG's rural insurance processes
Wed, 19th Jun 2019
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digital transformation
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devops
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apm
New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.
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Why many insurance tech companies want to improve CX
Thu, 11th Apr 2019
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uc
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cx
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martech
Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.
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Vero study: Women run larger SMBs; and they're more worried too
Tue, 4th Dec 2018
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data analytics
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planning
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bi
Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.
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Insurers struggling to keep pace with drone and e-bike tech
Tue, 31st Jul 2018
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drones
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insurance
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e-bike
If you own an e-bike or a drone and expect them to be covered by your current home contents insurance policy, it might pay to check the fine print.