Intelligent automation stories - Page 3

Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.

MSys Technologies has rebranded as Aziro, signalling a strategic shift to prioritise AI innovation in enterprise software and digital transformation.

AI-powered automation is revolutionising healthcare, speeding up patient appointments and improving care quality across NHS and other providers in the UK.

Kallikor appoints Chris Brett, former Ocado robotics head, to lead its supply chain simulation platform, enhancing AI-driven scenario planning tools.

Alcatel-Lucent Enterprise and Movate have teamed up to develop a generative AI platform aimed at enhancing digital transformation and business efficiency globally.

AI is transforming contact centres in Australia and New Zealand, with 98% adopting it, but human skills and trust remain crucial for success.

TeamViewer launches TeamViewer One, a unified digital workplace platform combining device monitoring, automation, remote access and diagnostics for simplified IT management.

NTT DATA launches Smart AI Agent Ecosystem to boost business transformation with intelligent automation and industry-specific AI solutions worldwide.

Hyland appoints John Newton as Chief Innovation Strategist to boost its AI and content management advancements with his 40 years of industry experience.

NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.

Sage advances its AI collaboration with AWS, enhancing financial tools and compliance support for SMBs across multiple countries with smarter, faster solutions.

Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.

Make has unveiled Make AI Agents, a beta feature enhancing no-code automation with real-time decision-making, used by over 200,000 businesses globally.

The rise of AI threatens traditional technology consulting models, reshaping digital transformation strategies and emphasising the need for skilled, co-located teams.

CrowdStrike and NVIDIA have unveiled a collaboration to enhance cybersecurity with AI innovations, drastically improving threat detection and operational efficiency.

Agentic AI is transforming the business landscape by enhancing automation capabilities, particularly in handling unstructured information and adapting to disruptions.

As the UK embraces digital transformation, intelligent automation through ERP systems is set to surge, with a projected market growth of 5.31% from 2024-2029.

LogicMonitor has unveiled a partnership with OpenAI to enhance its IT operations through advanced AI, aiming to redefine data centre management and efficiency.

As 2025 unfolds, AI is transforming the Asia Pacific region by enhancing sustainability and security, particularly in energy efficiency and digital infrastructure.

UiPath has topped the inaugural Everest Group Intelligent Automation Platforms PEAK Matrix Assessment 2024, securing the highest rank as a Leader.