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IT support Stories

UK Stories

IT support stories

Evernex buys Empowered & OrderWork in UK expansion
Digital Transformation

Evernex buys Empowered & OrderWork in UK expansion

The deal broadens the IT services group's reach into deployment work and field service software, while adding a bigger UK base.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Apex Computing Services wins Investors in People Platinum
Artificial Intelligence

Apex Computing Services wins Investors in People Platinum

The recognition underlines a stronger culture and staff development push at the Manchester IT firm, after it lifted from Silver in three years.

By Mark Tarre • 3 min read • Last month
Smart CT boosts stock by a third after 10,000 buys
Network Infrastructure

Smart CT boosts stock by a third after 10,000 buys

Extra warehouse parts will help Smart CT meet demand from new contracts across government, health and retail customers in Europe and beyond.

By Sofiah Nichole Salivio • 4 min read • Last month
Smart CT expands stock with 10,000 spare parts buy
Network Infrastructure

Smart CT expands stock with 10,000 spare parts buy

Greater spare-parts cover should cut downtime for customers after the Reading-based IT support group lifted stock by almost a third.

By Sean Mitchell • 5 min read • Last month

Global Stories

IT support stories

HP expands OpenAI partnership to scale AI across business
DevOps

HP expands OpenAI partnership to scale AI across business

The rollout could speed up support, security fixes and software delivery across a business that channels more than 80% of sales through partners.

By Sean Mitchell • 4 min read • Last week
Virtual desktops modernised, not retired, survey finds
IT Automation

Virtual desktops modernised, not retired, survey finds

Most users are still relying on virtual desktops, but patching confidence and rising management costs are pushing IT teams to rethink operations.

By Sofiah Nichole Salivio • 4 min read • Last week
NiCE & Sopra Steria roll out AI service centre tool
Data Protection

NiCE & Sopra Steria roll out AI service centre tool

About 800 agents are already using AI guidance as Sopra Steria looks to meet a 90% call-answer target within 20 seconds.

By Sean Mitchell • 4 min read • Last week
Turner Industries cuts device costs with ChromeOS rollout
Digital Transformation

Turner Industries cuts device costs with ChromeOS rollout

The industrial contractor says the move will save hours of IT work and trim future refresh bills, with 1,200 devices already deployed.

By Sean Mitchell • 3 min read • Last week
Infosys expands GlobalFoundries deal for managed IT services
Data Analytics

Infosys expands GlobalFoundries deal for managed IT services

The chipmaker will shift more of its enterprise systems to a managed model as Infosys takes on applications, infrastructure and support.

By Mark Tarre • 4 min read • Last month
Infosys expands GlobalFoundries deal for AI-led IT services
Manufacturing

Infosys expands GlobalFoundries deal for AI-led IT services

The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.

By Sofiah Nichole Salivio • 4 min read • Last month
Owl Labs launches subscription service for hybrid devices
Software-as-a-Service

Owl Labs launches subscription service for hybrid devices

IT teams can now centrally manage hybrid meeting fleets as Owl Labs adds paid analytics, support and API tools to its devices.

By Sean Mitchell • 4 min read • Last month
TCS signs multi-year IT transformation deal with Elopak
Data Analytics

TCS signs multi-year IT transformation deal with Elopak

The packaging group aims to improve efficiency and user experience as TCS takes control of its global IT operations under a multi-year deal.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

IT support stories

Affinity MSP tops Australian MSPs in global 2026 ranking
Network Infrastructure

Affinity MSP tops Australian MSPs in global 2026 ranking

The result underscores the rising importance of dependable connectivity as businesses increasingly outsource support, security and network operations.

By Sean Mitchell • 4 min read • Last week
Telair marks 20 years as independent Australian telco
Network Infrastructure

Telair marks 20 years as independent Australian telco

Its national network upgrade is aimed at keeping business customers connected as demand for bandwidth and resilience continues to rise.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Myriad360 named HPE Networking Partner of the Year
Hybrid Cloud

Myriad360 named HPE Networking Partner of the Year

The award strengthens Myriad360's standing as enterprises seek fewer suppliers for networking, security and artificial intelligence projects.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Netgear launches Align platform for AV integrators
Network Infrastructure

Netgear launches Align platform for AV integrators

The controller gives AV integrators remote access and bundled timing tools, reducing hardware sprawl as customers demand ongoing support.

By Sofiah Nichole Salivio • 4 min read • Last month
Landmark Technologies names Adrian Kelly as Sales Director
Digital Transformation

Landmark Technologies names Adrian Kelly as Sales Director

The Dublin-based provider is sharpening its commercial push as it targets demand for cybersecurity and AI services in a crowded market.

By Sofiah Nichole Salivio • 4 min read • Last month