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Key Performance Indicators (KPIs) Stories

UK Stories

Key Performance Indicators (KPIs) stories

Most NHS trusts lack digital experience monitoring
Digital Transformation

Most NHS trusts lack digital experience monitoring

Operational blind spots are hampering efforts to cut waiting times, as 85% of trusts cannot monitor staff digital experience, Apogee found.

By Sofiah Nichole Salivio • 4 min read • Last month
Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Last month
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • Tue, 16th Jun 2026

Global Stories

Key Performance Indicators (KPIs) stories

Australian CIOs warn AI ambition outpaces governance
Malware

Australian CIOs warn AI ambition outpaces governance

Rising spend on generative and agentic AI is being hampered by weak governance, with only 17 per cent of CIOs fully confident in controls.

By Joseph Gabriel Lagonsin • 6 min read • Last week
Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last month
OpenAI sets AI value scorecard for corporate spend
Software-as-a-Service

OpenAI sets AI value scorecard for corporate spend

The framework urges finance chiefs to judge AI by completed work, reliability and total task cost rather than licence or user counts.

By Mark Tarre • 5 min read • Last month
Vicarius finds 79% hit by known vulnerability incidents
Manufacturing

Vicarius finds 79% hit by known vulnerability incidents

Security teams are leaving known flaws exposed, with most responses still ending in tickets or handoffs rather than confirmed fixes.

By Sean Mitchell • 4 min read • Last month
Asia Pacific leads AI adoption but skills shortage bites
Data Protection

Asia Pacific leads AI adoption but skills shortage bites

The region's corporate real estate teams are facing a widening skills gap as AI use outpaces readiness, JLL says.

By Joseph Gabriel Lagonsin • 6 min read • Last month
Councils urged to track digital spend gains after go-live
Data Analytics

Councils urged to track digital spend gains after go-live

Without post-launch tracking, councils risk missing savings, faster processing and stronger service delivery from digital upgrades.

By Karen Joy Bacudo • 4 min read • Last month
Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Last month
EcoOnline launches EcoOne to unify safety & ESG data
Software-as-a-Service

EcoOnline launches EcoOne to unify safety & ESG data

Large employers could gain a clearer view of incidents and ESG risks as EcoOnline's new software replaces fragmented regional reporting systems.

By Sean Mitchell • 4 min read • Last month
Xero adds industry benchmarks for small firms in Analytics
Software-as-a-Service

Xero adds industry benchmarks for small firms in Analytics

Small firms can now gauge whether weak margins, slow payments or rising costs are sector-wide or company-specific using Xero's new peer data tool.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 30th Jun 2026
Syft updates analytics platform with live client reports
Fintech

Syft updates analytics platform with live client reports

Accountancy firms can now send clients password-protected browser reports with drill-down views, reducing reliance on static PDFs and logins.

By Karen Joy Bacudo • 7 min read • Wed, 24th Jun 2026

Stories from Other Regions

Key Performance Indicators (KPIs) stories

New Zealand signs PPP for Northland Expressway link
Procurement

New Zealand signs PPP for Northland Expressway link

The first 26-kilometre stretch is due to open in 2033, after the Government closed a NZD $3.649 billion deal for the route.

By Sean Mitchell • 5 min read • Last month
Cyber resilience priorities diverge sharply across sectors
Privileged Access Management

Cyber resilience priorities diverge sharply across sectors

Critical infrastructure and healthcare lag peers on basic cyber controls, leaving essential services more exposed than financial firms and technology groups.

By Mark Tarre • 4 min read • Last month
Truecaller report flags trust gap in India business calls
Unified Communications

Truecaller report flags trust gap in India business calls

Unfamiliar numbers are fuelling a trust gap in Indian business calls, despite most consumers still preferring voice for urgent matters.

By Mark Tarre • 4 min read • Last month
Deloitte New Zealand wins AWS value realisation badge
Digital Transformation

Deloitte New Zealand wins AWS value realisation badge

Clients are increasingly demanding proof that cloud and AI spending is lifting productivity, revenue or cost control, not just adding systems.

By Sean Mitchell • 4 min read • Mon, 22nd Jun 2026