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Sprinklr adds AI copilots & controls in Spring '26 update
Unified Communications

Sprinklr adds AI copilots & controls in Spring '26 update

Enterprises using the platform will be able to test and monitor AI agents more closely as Sprinklr broadens automation across service, marketing and insights.

By Sean Mitchell • 4 min read • Last month

Global Stories

LinkedIn stories

Microsoft tops phishing brand rankings in first quarter
Malware

Microsoft tops phishing brand rankings in first quarter

Phishing campaigns are increasingly targeting credentials, payments and malware delivery, with Microsoft alone accounting for 22% of brand impersonation attempts.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Protegrity hires 10-plus AI & data protection experts
Data Protection

Protegrity hires 10-plus AI & data protection experts

The appointments come as businesses shift AI from trials to daily operations, putting far greater pressure on data privacy and security teams.

By Sofiah Nichole Salivio • 4 min read • Last month
Innovid launches Hypermode for faster social ad execution
DevOps

Innovid launches Hypermode for faster social ad execution

Advertisers can now cut social campaign setup time by up to 80% as the new workflow reduces manual checks across five major platforms.

By Sofiah Nichole Salivio • 4 min read • Last month
Constant Contact & Canva expand integration for small firms
Digital Transformation

Constant Contact & Canva expand integration for small firms

Small businesses and nonprofits can now skip repeated file transfers by sending Canva designs straight into Constant Contact campaigns at no extra cost.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Thryv urges small businesses to boost AI search visibility
Digital Transformation

Thryv urges small businesses to boost AI search visibility

Better online listings and reviews could help small businesses appear in AI recommendations as customers increasingly use chatbots to find local providers.

By Shannon Williams • 5 min read • Last month
Optimizely training sparks surge in marketing AI agents
DevOps

Optimizely training sparks surge in marketing AI agents

Growing demand for hands-on AI training has pushed Optimizely’s waitlist past 1,500 as marketers turn agents into daily workflow tools.

By Sean Mitchell • 4 min read • Last month
AlphaSense names Julia Lecocq & June Boo in expansion
Software-as-a-Service

AlphaSense names Julia Lecocq & June Boo in expansion

Demand for AI market intelligence is driving AlphaSense to strengthen local leadership and multilingual coverage across EMEA and APAC.

By Kaleah Salmon • 3 min read • Last month

Stories from Other Regions

LinkedIn stories

OpenAI adds Chrome extension to Codex as Australia surges
Data Protection

OpenAI adds Chrome extension to Codex as Australia surges

Rising Australian demand is driving wider take-up of OpenAI's Codex, as the coding agent gains Chrome access for signed-in work across web apps.

By Mark Tarre • 4 min read • Last week
LinkedIn names DBS top Singapore employer for career growth
DevOps

LinkedIn names DBS top Singapore employer for career growth

Singapore jobseekers face fiercer competition as LinkedIn’s latest ranking shows financial services still dominate career-growth prospects.

By Mark Tarre • 3 min read • Last month
How executive profiling drives growth in B2B tech
Digital Transformation

How executive profiling drives growth in B2B tech

Structured executive visibility can reduce buying risk, build trust and sharpen market positioning for B2B tech firms across Southeast Asia.

By Patrick Keenan • 4 min read • Last month
How MSPs can win more clients by showing up where CIOs are already looking
Customer Experience

How MSPs can win more clients by showing up where CIOs are already looking

Search visibility, trade coverage and peer mentions now shape which managed service providers make CIO shortlists in Australia.

By Dominic Vivarini • 8 min read • Last month
Every tech vendor looks credible online. Here's how to tell which ones actually are
Software-as-a-Service

Every tech vendor looks credible online. Here's how to tell which ones actually are

For CIOs, independent coverage can reveal whether a vendor’s online prominence reflects real market traction or just polished marketing.

By Dominic Vivarini • 6 min read • Last month
Microsoft expands AI skills drive across New Zealand
Data Protection

Microsoft expands AI skills drive across New Zealand

The expansion follows early uptake of Microsoft’s previous pledge, as demand for AI training rises across business, schools and community groups.

By Mark Tarre • 4 min read • Last month
Singapore graduate jobs hold up better than senior hiring
Human Capital Management

Singapore graduate jobs hold up better than senior hiring

Fewer graduates are losing out than managers, but smaller firms and internships are becoming vital entry points as competition intensifies.

By Kaleah Salmon • 4 min read • Last month
Financial firms' AI use raises data compliance risks
Malware

Financial firms' AI use raises data compliance risks

Regulated financial data made up 59% of generative AI policy breaches, as banks and insurers race to use the tools under tighter scrutiny.

By Sofiah Nichole Salivio • 4 min read • Last month
Regulated data dominates AI breaches in finance sector
Malware

Regulated data dominates AI breaches in finance sector

Managed AI tools are gaining ground in finance, yet regulated data still drives most policy breaches as staff mix personal and corporate accounts.

By Shannon Williams • 4 min read • Last month