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Managed Services stories - Page 4
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
One Identity names Michael Henricks Finance & Ops Chief
Last month
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saas
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hybrid cloud
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pam
One Identity appoints Michael Henricks as combined finance and operations chief to steer scaling identity security business growth.
Red Helix names Simon Michie to lead Risk Crew unit
Last month
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data protection
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devops
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hyperscale
Red Helix has appointed veteran technologist Simon Michie to lead its Risk Crew cyber governance and assurance unit amid rising scrutiny.
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ConnectWise names Johannes Kamleitner EMEA go to market SVP
Last month
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saas
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data protection
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it automation
ConnectWise hires Johannes Kamleitner as EMEA go-to-market SVP, bolstering sales and partner-led growth across the UK and wider Europe.
Phoenix gains top VMware partner & consulting status
Last month
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virtualisation
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private cloud
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network infrastructure
Phoenix secures VMware Pinnacle and Expert Advantage consulting status, signalling top-tier cloud and data centre expertise in the UK market.
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Serbus completes executive team for UK security push
Last month
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hyperscale
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dc
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hcm
Serbus completes six-strong executive team with new finance and security chiefs to drive UK “connect and protect” critical services push.
Westcon-Comstor brings Meter's NaaS offering to EMEA
Last month
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edutech
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firewalls
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network infrastructure
Westcon-Comstor signs first EMEA distribution deal for Meter's NaaS platform, targeting partners seeking opex-friendly networking subscriptions.
Vizst named Gigamon's EMEA Partner of the Year 2025
Last month
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data protection
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hybrid cloud
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digital transformation
Gigamon has named Vizst its 2025 EMEA Partner of the Year, underscoring a deeper channel push around deep observability and cloud security.
Paragon buys majority stake in South Yorkshire firm Parseq
Last month
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uc
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document management
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digital transformation
Paragon has acquired a majority stake in South Yorkshire outsourcing specialist Parseq from Parabellum, boosting its back-office and payments arm.
Scottish firms talk up AI but lack clear strategies
Last month
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digital transformation
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hcm
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partner programmes
AI dominates Scottish boardroom talk, yet most organisations still lack clear strategies or ownership to turn enthusiasm into action.
Honeywell, TCS partner to drive AI-led IT-OT convergence
Last month
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data analytics
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digital transformation
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edge computing
Honeywell and TCS form an AI-driven cloud partnership to merge IT and OT, targeting autonomous, secure and efficient industrial operations.
Cegal completes Tenaz Dutch North Sea IT transition
Last month
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network infrastructure
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devops
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digital transformation
Cegal has completed a complex IT and OT transition for Tenaz's newly acquired Dutch North Sea assets, avoiding downtime across platforms.
Leighton to manage eaga Trust's AWS cloud operations
Last month
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digital transformation
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hyperscale
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partner programmes
Leighton has secured a long-term deal to manage eaga Trust's AWS cloud, modernising its digital estate and boosting cost efficiency.
Percona maps 2026 growth with new tech & leadership
Last month
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virtualisation
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hybrid cloud
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digital transformation
Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.
Cloud providers launch SME onboarding drive for data
Last month
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manufacturing
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digital transformation
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hyperscale
European cloud providers unite to onboard 10,000 SMEs into trusted data spaces within 18 months, easing access to secure data-sharing.
GitLab pushes agentic AI to orchestrate software delivery
Last month
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devops
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digital transformation
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application security
GitLab unveils agentic AI strategy to orchestrate software delivery, adding governance tools, maturity assessments and a developer hackathon.
Expereo enhances expereoOne with digital case tool
Last month
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network infrastructure
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digital transformation
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sd-wan
Expereo adds shared Digital Case Management to expereoOne, giving enterprises a single, transparent case timeline across global networks.
Nebula links partner rewards to ESG outcomes at renewal
Last month
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cx
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martech
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partner programmes
Nebula launches an Impact Rewards scheme that ties partner renewal perks to carbon credits, social housing upgrades and service governance.
TCS to modernise Flight Centre's global tech services
Last month
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dr
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digital transformation
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cx
TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.
Four Sage executives named to 2026 CRN Channel Chiefs list
Last month
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digital transformation
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hcm
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it automation
Sage sees four senior leaders named 2026 CRN Channel Chiefs as it leans on partners to drive AI-led growth for SMB finance and HR.
Bank ABC migrates ila Bank to Temenos core on AWS cloud
Last month
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dr
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digital transformation
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hyperscale
Bank ABC shifts ila Bank onto Temenos core on AWS in Bahrain, kicking off a wider cloud-led core banking transformation programme.