Messaging stories - Page 3

Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.

Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.

Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.

Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.

Auckland Airport's Scott Weenink departs to join Modica Group as Executive Director and Chief Commercial Officer, bolstering the firm's growth strategy.

The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.

The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.

InternetNZ urges Kiwis to safeguard messaging privacy amid widespread snooping concerns, marking it a critical 2017 resolution.

Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.

Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.

New fintech start-up Symphony reinvents secure comms, melding popular messaging features with enterprise-grade security for the financial sector.

Launched in 2013, Slack is revolutionising team collaboration with integrations from Google Drive to Trello, boasting over a million daily active users today.

Facebook is testing a Snapchat-like feature in New Zealand, allowing users to set expiration times for their status updates, from one hour to a week.

Ovum urges telcos to reduce competition and increase collaboration, citing over 3,500 service launches since 2009. Innovation, not rivalry, is key to survival.

Orcon is set to revolutionise how Kiwis communicate, launching an instant messaging service to rival the likes of Whatsapp and iMessage.

New solution to help Communications Service Providers (CSPs) manage, understand and act on huge amounts of information.

MightyText, this week's top Android app, lets you text from your computer - ideal for work, or when your phone's battery dies.

A series of combined reseller and end-user events signify a ‘coming of age’ for data management company CommVault, according to the events’ key speaker.

As businesses face a deluge of communication apps, systems integrators are offering unified solutions to streamline voice, email, and messaging services.

The Palm Treo 750v blends phone, email, and 3G web with Windows Mobile in a single device, offering seamless productivity and rich multimedia features.