Microsoft Teams stories - Page 9
A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its
partner networks, Microsoft Teams is a widely used collaboration software which incorporates video,
voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite,
Teams enjoys a unique advantages including distribution and integration with what is the world’s most
popular group of desktop productivity applications.
Collaboration tools are now at the frontline in the battle against phishing
Mon, 13th May 2024
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uc
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mfa
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phishing
As users swap email for collaboration suites, threat actors are as well, posing a fresh challenge for corporate security teams.
ServiceNow & Microsoft to enhance workflow with integrated AI capabilities
Thu, 9th May 2024
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uc
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digital transformation
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hyperscale
ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
UK excels in customer satisfaction & IT service delivery
Thu, 9th May 2024
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uc
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genai
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ai
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
RedHat unveils expanded automation for hybrid cloud systems
Tue, 7th May 2024
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uc
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hybrid cloud
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open source
RedHat reveals an enhanced automation offering for hybrid cloud systems, promising streamlined operations and improved business innovation using the Red Hat Ansible Automation Platform.
The remote desktop tools most targeted by attackers in the last year
Thu, 2nd May 2024
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malware
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virtualisation
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uc
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
Dropbox unveils new features for remote work, enhances Microsoft integration
Fri, 26th Apr 2024
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uc
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encryption
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hybrid & remote work
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
Nasuni's new guides assist users with Microsoft Copilot AI integration
Thu, 18th Apr 2024
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uc
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ai
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agentic ai
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
Access4 unveils Flex solution for Microsoft Teams integration
Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Westcon announces expanded partnership with AudioCodes for UCaaS provision
Wed, 10th Apr 2024
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uc
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microsoft
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voip
Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.
Darktrace shifts to proactive AI strategy to combat rising cyber threats
Tue, 9th Apr 2024
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uc
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email security
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ai security
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
Workplace communications: The role of AI and audio-visual solutions
Mon, 18th Mar 2024
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uc
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data privacy
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ai
AI and audio-visual technology are revolutionising workplace communications and increasing sustainability, set to automate 40% of the working day.
iManage adds 300 customers, 2023 recurring revenue jumps 36%
Fri, 15th Mar 2024
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uc
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cx
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martech
iManage, a London-based cloud services company, records impressive growth in 2023 with the addition of over 300 new customers and a 36% jump in annual recurring revenue.
Reveille Software unveils Sentry for Microsoft Teams monitoring
Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
Dell launches AI-powered intelligent headsets for hybrid work
Thu, 1st Feb 2024
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uc
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network infrastructure
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hcm
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
Scotland's COPFS boosts IT operations with Freshworks' Freshservice
Fri, 26th Jan 2024
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uc
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data analytics
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rpa
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
Virsae launches AI-powered service management for Microsoft Teams on Azure
Tue, 23rd Jan 2024
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uc
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cx
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martech
Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
LINX expands Azure Peering partnership with Microsoft in US
Thu, 4th Jan 2024
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uc
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datacentre infrastructure
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microsoft
The London Internet Exchange (LINX) has expanded its US partnership with Microsoft, launching Azure Peering Service at LINX NoVA for enhanced public Microsoft cloud services connectivity.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
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uc
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voip
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contact centre
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Tollring to launch AI-powered cloud call recording solution, Record AI
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Tollring unveils cloud-based AI call recording service, Record AI, targeting all organisation users from January 2024.