Online experience stories
Disabled people urge role in AI design to improve access
2 days ago
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cx
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martech
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hcm
Disabled adults in UK call for direct role in AI design and testing, as polling finds accessibility depends on inclusion from the start.
IKEA tops ecommerce for best customer experience in 2025
Thu, 27th Feb 2025
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cx
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martech
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e-commerce
A study has crowned IKEA the top ecommerce site for customer experience in the UK for 2025, outpacing competitors with superior site performance.
UK internet users at risk due to password duplication
Thu, 28th Dec 2023
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mfa
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passwordless
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cybersecurity
Nearly 40% of UK internet users risk data breaches by using identical passwords for multiple accounts, according to Yubico.