Online shopping stories - Page 15

Coveo's 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.

Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.

AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

Barracuda's 2023 threat research reveals an increase in high-severity cyber attacks targeting businesses, predominantly through business email compromise and malicious code, exacerbating concerns over network security.

UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.

UK's high street experiences an unexpected bounce back as experiential stores and pop-up shops gain momentum, with net store closures at their lowest since 2017.

Fraudulent e-shops imitating popular fashion brands have exploited post-Christmas sales to steal personal and payment data from unsuspecting shoppers.

Group-IB detects 34% spike in deceptive delivery sites targeting Christmas shoppers, impacting postal brands worldwide.

8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.

Cloudinary's report highlights the growing influence of AI and mobile in delivering optimised visual content for digital marketing.

Monavate collaborates with startup Kasssh to allow UK online retailers to accept cash payments from customers.

IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.

Mastercard's Dynamic Yield unveils Shopping Muse, an AI tool providing bespoke retail experiences through personalised product recommendations.

Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.

Alarming data shows cybercriminals escalating efforts to exploit Black Friday, with a 135% increase in fake retail sites.

As social media strategies continue to evolve, they are set to open new doors for brands to create social commerce experiences.