CFOtech UK - Technology news for CFOs & financial decision-makers

Online shopping stories - Page 7

Night office engineer with agentic ai robot arm coding screens

Perforce CTO forecasts rise of context & agentic AI

Tue, 6th Jan 2026
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digital transformation
Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.
Uk living room at night online shopping parcels rainy street view

Cyber Monday UK orders soar 70% above Black Friday

Tue, 6th Jan 2026
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supply chain
Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.
Shopping cart

From click to delivery: How bad data breaks the eCommerce experience

Tue, 30th Dec 2025
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commerce systems
Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.
Uk warehouse after christmas returns workers sorting parcels

UK retailers face GBP £1.05bn hit from gift returns

Mon, 29th Dec 2025
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digital transformation
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UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.
Black british woman black friday mobile shopping uk living room

Social media drives Black Friday sales surge in UK

Thu, 18th Dec 2025
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digital transformation
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Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.
Online shopper comparing laptop phone deals golden value glow

Study finds value for money trumps price in eCommerce

Thu, 18th Dec 2025
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data analytics
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Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Secure ai online shopping laptop cart shield chip network locks

Akamai & Visa join forces to secure AI shopping

Thu, 18th Dec 2025
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digital transformation
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fintech
Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.
Black friday warehouse returns area cluttered boxes workers belt

Black Friday returns surge threatens brands' profits

Wed, 17th Dec 2025
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Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Uk online shopper at desk with laptop multiple products bg map

Online marketplaces now dominate UK high-value shopping

Wed, 17th Dec 2025
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commerce systems
Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.
Holiday returns cluttered warehouse conveyor staff sorting parcels

Retailers hit by 'Christmas Returns Hangover' surge

Wed, 17th Dec 2025
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data analytics
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Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Ai driven global warehouse port with robots and resilient logistics

AI reshapes supply chains as disruption becomes the norm

Fri, 12th Dec 2025
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Genz comparing smartphones in cozy bedroom with gadgets and apps

Gen Z trust creators over brands for tech decisions

Fri, 12th Dec 2025
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
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AI won't fix a messy ERP: ASOS's £130m stock write-off proves it

Thu, 11th Dec 2025
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ASOS's GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.
Modern uk office ai call centre retail checkout security ops room

AI agents to transform enterprise, retail & security by 2026

Wed, 10th Dec 2025
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digital transformation
AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.
Genz shopper uk apartment hallway furniture returns delivery van

Gen Z 'Returniture' trend piles pressure on UK retailers

Wed, 10th Dec 2025
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digital transformation
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Gen Z's 'Returniture' habit of sending back bulky furniture bought online is soaring, leaving UK retailers to shoulder rising costs and complexity.
Uk home users struggling with inaccessible website illustration

Half of UK IT websites 'fail' basic accessibility tests

Wed, 10th Dec 2025
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digital transformation
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Nearly half of UK IT websites fail basic accessibility checks, new research warns, risking exclusion of disabled users and lost sales.
Holiday online shopping spain cozy apartment security alerts

Softonic issues guide to avoid scams in festive sales

Tue, 9th Dec 2025
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data protection
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Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.
Black friday cyber week customer message surge mobile illustration

Infobip sees Black Friday rich messaging volumes surge

Tue, 9th Dec 2025
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Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
Collection

Viral festival moment boosts demand for Huski flutes

Mon, 8th Dec 2025
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e-commerce
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amazon
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social media
A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
Frustrated shopper with online parcels uk home laptop shopping site

Negative AI experiences put GBP £9 billion UK online sales at risk

Fri, 5th Dec 2025
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Negative AI experiences in UK online shopping risk GBP £9 billion in sales, with 75% of AI-related reviews expressing dissatisfaction, new data shows.