Pegasystems stories

Barracuda appoints Rohit Ghai as CEO, ushering a new era after Hatem Naguib's tenure marked by growth and innovation in cybersecurity.

Pegasystems launches Pega Agentic Process Fabric to unify AI agents and automate customer journeys seamlessly across enterprises by 2025 Q3.

Technical debt and legacy systems stall tech modernisation at global firms, with 68% citing them as barriers to adopting AI and newer technologies.

Pegasystems has launched Pega Predictable AI Agents, designed for regulated sectors like finance and insurance to ensure transparency and control in AI deployment.

A global study reveals 60% of multinational firms lack confidence in their data readiness to harness generative AI’s business value despite its potential.

A YouGov survey reveals growing dissatisfaction with customer service in the US and UK, as 69% of consumers blame outdated technology for their frustrations.

Pegasystems has launched the Pega Agent Experience, a suite of API capabilities aimed at enhancing AI agents' efficiency in automation and orchestration.

A new study reveals that while 58% of workers in the US and UK are using agentic AI, concerns over its quality and emotional intelligence remain high.

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

Pegasystems has unveiled the latest Pega Smart Investigate Enterprise Edition, enhancing banks' capabilities in processing payment exceptions with AI automation.

Pegasystems has appointed Ravesh Lala to lead its legacy transformation practice, leveraging over 20 years of experience in enterprise software and AI.

New Relic has appointed Charlie Thompson as Senior Vice President and Managing Director for EMEA, aiming to boost growth and market expansion in the region.

Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.

It comes as the EU AI Act has set a new regulatory framework impacting businesses and the financial sector.

The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.

A new report by Pegasystems reveals that 96% of Australian businesses are adopting AI, yet only a mere 4% feel adequately prepared for its seamless integration.

Pegasystems has launched Pega GenAI Socrates, a cutting-edge AI tutor designed to revolutionise corporate learning with dynamic, personalised instruction.

Pegasystems announces the expansion of its Pega GenAI capabilities, integrating AWS and Google Cloud's AI models, set to be available in mid-2024.

At PegaWorld iNspire, Pegasystems launched major upgrades to its Pega GenAI Blueprint, promising faster, smarter app designs driven by generative AI.

Pegasystems reveals new research showing creative generative AI is driving the adoption of analytical AI decisioning tools among global enterprises.