The Ultimate Guide to Personalisation
2024 edition
Analyst reports
Gartner on Digital Transformation
WalkMe recognised as leader in Digital Adoption Platfor...
This month
Forrester Research on CX
Zendesk launches Relay to enhance customer communicatio...
Last month
Forrester Wave on CX
SAS named leader in Forrester Wave for real-time intera...
Mon, 4th Mar 2024
Gartner on Data Analytics
Data-driven video: A new frontier for ads in APAC
Wed, 31st Jan 2024
Expert columns
By Anthony Brown of NICE
How strategic customer experience technology implementa...
This month
By Nina Jung of Chronos Agency
Three ways ecommerce businesses can drive personalisati...
Last month
By Louise Mahrra of CloudInteract
Humanising tech: A vision for the future of marketing
Last month
By Worldpay
Understanding payments preferences builds trust and gro...
Last month
By Srinivas Kompella of HCLTech
Creating a unified data, AI and infrastructure strategy...
Last month
More expert columns
By Spencer Bailey of Meta
Working smarter not harder: Four ways AI can support yo...
Fri, 30th Aug 2024
By Jonathan Reeve of Eagle Eye
Are you maximising Customer Lifetime Value (CLV) with y...
Tue, 13th Aug 2024
By Lincoln Lincoln of CloudBlue
How to boost your reselling efforts in the subscription...
Thu, 8th Aug 2024
By Vasko Ckorovski of SHOPLINE
From cybersecurity, to personalisation and AI: How are ...
Wed, 31st Jul 2024
By Teresa Sperti of Arktic Fox
Australian retailers struggling to deliver best of bree...
Tue, 2nd Jul 2024
By Sharryn Napier of GitHub
How to navigate the micro-macro dichotomy of GenAI
Tue, 18th Jun 2024
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