Process automation Stories

UK Stories

Process automation stories

Why some tax transformation projects succeed while others struggle

Poor data, fragmented systems and weak processes are leaving some tax teams unable to reap the benefits of cloud roll-outs.

By Russell Gammon • 4 min read • Yesterday

Data Protection

Quadient upgrades Send & Receive mail automation system

Capacity limits and manual handling had slowed production at the UK mail provider, which has now added automation to support growth and compliance.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Software-as-a-Service

Alphatax expands transfer pricing software with two buys

The deals broaden Alphatax's tax platform as multinationals face tighter scrutiny and higher audit risk over cross-border transfer pricing.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Global Stories

Process automation stories

Software-as-a-Service

Vertex names three leaders amid compliance pressure

Tighter e-invoicing and reporting rules are boosting demand for Vertex's tax software as it beefs up its senior team and AI push.

By Sofiah Nichole Salivio • 4 min read • Today

Digital Transformation

NTT DATA launches AI insurance platform for carriers

Insurers could speed up claims and underwriting while keeping audit trails intact, as NTT Data targets regulated workflows with new AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Productivity

Munich Airport uses Celonis to track baggage delays

Near real-time alerts could help the German hub spot bottlenecks earlier, reducing knock-on baggage delays for passengers and aircraft turnarounds.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Software-as-a-Service

Emburse & Direct Travel link booking with expenses

Corporate travellers could face fewer manual steps as booking data and expenses flow between the two platforms in real time.

By Karen Joy Bacudo • 4 min read • Yesterday

Manufacturing

SlateWorks wins ABBYY hackathon with mortgage AI tool

Mortgage lenders could soon automate file checks more quickly as SlateWorks' award-winning AI targets compliance-heavy reviews still done manually.

By Sofiah Nichole Salivio • 4 min read • Yesterday

DataCentre infrastructure

Emerson launches DeltaV platform for AI data centres

Rising AI workloads are forcing operators to simplify power and cooling controls as data centres race to come online faster and cut commissioning risk.

By Mark Tarre • 4 min read • 2 days ago

Data Protection

Guidewire launches Qusar with AI agents for insurers

The new release lets insurers automate claims and underwriting tasks inside their existing systems, while keeping data access and compliance controls in house.

By Sean Mitchell • 4 min read • 2 days ago

Platform-as-a-Service

Volante launches Vol360i AI to automate payments ops

Banks could cut payment failures and manual repairs as Volante rolls out AI agents aimed at lifting processing rates above 95%.

By Karen Joy Bacudo • 4 min read • 3 days ago

Customer Relationship Management

CFOs lack data trust, stalling AI adoption in finance

Most finance chiefs still lack a clear AI plan as poor data quality and governance delay automation across North American finance teams.

By Karen Joy Bacudo • 6 min read • 3 days ago

Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • 3 days ago