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Process automation Stories

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Process automation stories

Tes launches cloud-based school timetabling software
Software-as-a-Service

Tes launches cloud-based school timetabling software

Schools can now build timetables in hours instead of spreadsheets, as Tes moves the annual planning task onto a cloud platform.

By Sean Mitchell • 4 min read • 2 days ago
Navex expands Nira AI assistant into customer support
Software-as-a-Service

Navex expands Nira AI assistant into customer support

Customers can now get faster help in more than 50 languages as NAVEX brings its Nira assistant into support and case creation.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

Process automation stories

Apple's Unified Memory powers Kiraa AI's rapid automation
Software-as-a-Service

Apple's Unified Memory powers Kiraa AI's rapid automation

Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.

By Anthony Caruana • 4 min read • Today
Aziro launches Aziron for governed enterprise AI tasks
DevOps

Aziro launches Aziron for governed enterprise AI tasks

It is aimed at firms that want AI agents to update records and trigger workflows without losing oversight or audit trails.

By Sean Mitchell • 4 min read • Yesterday
Agiloft adds no-code contract management to Salesforce
Software-as-a-Service

Agiloft adds no-code contract management to Salesforce

Sales and legal teams can now handle contract requests inside Salesforce, with Agiloft aiming to cut manual tracking and data mismatches.

By Mark Tarre • 3 min read • Yesterday
Google Cloud sets four rules for AI agent delegation
Data Protection

Google Cloud sets four rules for AI agent delegation

The guidance could help firms curb AI costs, protect sensitive data and reduce the risk of errors spreading through agent chains.

By Mark Tarre • 4 min read • Yesterday
Kellton wins AI claims platform deal for US healthcare
Digital Transformation

Kellton wins AI claims platform deal for US healthcare

Fragmented healthcare claims workflows in the US are set to be replaced by a single AI platform, reducing manual processing and compliance risk.

By Sean Mitchell • 4 min read • 2 days ago
AgProcure wins Qlik award for contract analytics platform
Data Analytics

AgProcure wins Qlik award for contract analytics platform

The award underscores how AgProcure's automation could speed contract checks and reporting for retailers handling large volumes of purchasing data.

By Mark Tarre • 3 min read • 2 days ago
Australian tech leaders urge cyber recovery planning
Data Protection

Australian tech leaders urge cyber recovery planning

Rising AI-driven attacks are forcing businesses to test recovery plans before breaches hit, executives say, as minutes now matter.

By Sean Mitchell • 6 min read • 2 days ago
NVIDIA, SAP back OpenBao as secrets tool gains ground
DevOps

NVIDIA, SAP back OpenBao as secrets tool gains ground

Growing use by major tech groups is helping open source secrets manager OpenBao win trust as cloud and AI credential risks mount.

By Mark Tarre • 4 min read • 2 days ago
Tech Mahindra expands ServiceNow tie-up for enterprise AI
Digital Transformation

Tech Mahindra expands ServiceNow tie-up for enterprise AI

Large organisations will be able to push AI out of pilot mode as Tech Mahindra and ServiceNow scale a multi-year enterprise deployment deal.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tech Mahindra & ServiceNow deepen enterprise AI ties
Digital Transformation

Tech Mahindra & ServiceNow deepen enterprise AI ties

Enterprises are under pressure to prove returns from AI, as the expanded tie-up will push projects beyond pilots and into live workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gartner urges CFOs to pilot finance AI with governance
Digital Transformation

Gartner urges CFOs to pilot finance AI with governance

Finance chiefs are being warned that weak controls, not poor technology, could make early AI agent pilots in accounting fail.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Process automation stories

Omniche targets hidden drain on workplace productivity
Digital Transformation

Omniche targets hidden drain on workplace productivity

Australian firms could reclaim staff time by trimming repetitive admin, with Omniche warning that many AI projects miss the real bottlenecks.

By Mark Tarre • 5 min read • Yesterday
Blend says Autopilot cuts mortgage loan times by four days
Software-as-a-Service

Blend says Autopilot cuts mortgage loan times by four days

Borrowers could see faster approvals as live-use data showed loan-cycle times falling by up to four days and fulfilment costs dropping.

By Karen Joy Bacudo • 4 min read • Yesterday
Interactive launches company-wide AI adoption program
Digital Transformation

Interactive launches company-wide AI adoption program

Internal testing is already cutting security response times from 40 minutes to seven, as Interactive prepares to sell the same AI methods to customers.

By Sean Mitchell • 4 min read • 2 days ago
No one's just a number: the finance-team blind spot behind Australia's rising payment scams
Digital Transformation

No one's just a number: the finance-team blind spot behind Australia's rising payment scams

Australians lost AUD $166.8 million to payment redirection scams in 2025, as finance teams struggled to verify supplier bank-detail changes.

By Phillip Vella • 5 min read • Last week