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Productivity stories

AI confidence gap opens between senior & junior staff
Software-as-a-Service

AI confidence gap opens between senior & junior staff

Many workers are being left to learn AI on their own, with junior staff far less confident than senior leaders, a survey shows.

By Sofiah Nichole Salivio • 4 min read • Yesterday
WorkJam adds autonomous AI tools for frontline retail
Software-as-a-Service

WorkJam adds autonomous AI tools for frontline retail

Retail chains could now have store tasks reshuffled in real time as WorkJam rolls out autonomous AI tools across its frontline platform.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Europe's communications market is fragmenting - and that's exactly the opportunity
Unified Communications

Europe's communications market is fragmenting - and that's exactly the opportunity

Uneven fibre rollouts and rising AI risks are pushing enterprises to seek partners that can stitch together local needs across Europe.

By Dave Macfarlane • 4 min read • 2 days ago

Global Stories

Productivity stories

AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Temenos wins US regional bank for cloud core upgrade
Software-as-a-Service

Temenos wins US regional bank for cloud core upgrade

The deal gives the lender a cloud-based core banking platform on Microsoft Azure, aimed at easing operations and supporting growth.

By Karen Joy Bacudo • 3 min read • Yesterday
Microsoft launches AI sales & service tools in Copilot
Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Yesterday
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • 2 days ago
Why AI projects that don't start with a study of customer behaviour are destined to disappoint
Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • 2 days ago
Cloudera & Mercy Corps launch AI tool for aid work
Data Analytics

Cloudera & Mercy Corps launch AI tool for aid work

Aid workers are cutting report times by up to 90% as a new AI system speeds crisis analysis and frees staff for field response.

By Mark Tarre • 4 min read • 2 days ago
Why data governance use cases fail without accurate data
Data Protection

Why data governance use cases fail without accurate data

Enterprises risk wasted spending and bad decisions because governance frameworks cannot fix inaccurate data already in their systems.

By Edmund Ng • 5 min read • Last week

Stories from Other Regions

Productivity stories

Australia rates more likely to rise again, warns economist
Artificial Intelligence

Australia rates more likely to rise again, warns economist

Households and firms face renewed pressure, as mixed survey data point to the Reserve Bank of Australia staying tight and possibly lifting rates again.

By Karen Joy Bacudo • 4 min read • Yesterday
One NZ wins TM Forum award for AI telecoms project
Digital Transformation

One NZ wins TM Forum award for AI telecoms project

New Zealand telecoms could gain a software-led revenue stream after One NZ's AI project was named among TM Forum's top Catalyst awards.

By Mark Tarre • 4 min read • Yesterday
Budgetly launches AI bookkeeping for Australian SMEs
Software-as-a-Service

Budgetly launches AI bookkeeping for Australian SMEs

Australian SMEs could save hours on month-end admin as Budgetly automates transaction coding, GST checks and receipt reviews on selected plans.

By Karen Joy Bacudo • 4 min read • 2 days ago
Australian developers are losing half their day, most leaders have no idea
DevOps

Australian developers are losing half their day, most leaders have no idea

Developers spend just 16 per cent of their time coding, leaving Australian firms with hidden costs, slower delivery and rising AI risk.

By Raymond McCullagh Senior Observability Consultant and Developer Avocado and Andrew Patterson - Lead Solutions Engineer Dynatrace • 5 min read • 2 days ago
monday.com flags Australian firms' coordination tax
Software-as-a-Service

monday.com flags Australian firms' coordination tax

A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.

By Mark Tarre • 5 min read • 2 days ago
Rackspace & Palantir launch sovereign AI framework
Private Cloud

Rackspace & Palantir launch sovereign AI framework

Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.

By Mark Tarre • 4 min read • Last week
Atlantic FCU cuts loan opening to six minutes with MANTL
Digital Transformation

Atlantic FCU cuts loan opening to six minutes with MANTL

Borrowers at the New Jersey credit union can now open consumer loans in six minutes, after automation removed days of manual paperwork.

By Karen Joy Bacudo • 4 min read • Last week