Quality Management stories

Tollring launches AI features to let managers query call recordings in plain English and automate quality checks with over 90% accuracy.

Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.

Sticklers will use ANGA COM 2026 to promote its automated fibre cleaner for telecom and data centre networks, targeting faster, contactless end-face cleaning.

3PL lands three-year UK fulfilment partnership with GOOD GOOD, covering D2C, Amazon Seller Fulfiled Prime and Holland & Barrett supply.

Balmoral Tanks has appointed manufacturing veteran Paul Edwards as Managing Director, succeeding long-serving leader Allan Joyce in May.

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

Deloitte has sold its audit software venture Auvenir to its management in a buyout, with the business rebranding as Streamworks Tech.

Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.

Ramco secures Tata defence MRO software deal to power digital C130J maintenance hub for the Indian Air Force in India.

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

Wootzwork secures USD $6.6m Series A to scale its AI-driven manufacturing coordination model across global industrial supply chains.

Apricorn wins AS9100 certification, becoming the sole maker of hardware-encrypted USB drives approved to aerospace and defence standards.

SYTECH marks ten years of ISO 17025 digital forensics accreditation as it widens its scope and consultancy across regulated sectors.

SYTECH's two-day virtual workshop with Futures For All introduces 141 global pupils to digital forensics and online safety careers.

Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.

Siemens named a Leader in Gartner Magic Quadrant for quality management software, spotlighting its AI-enabled, integrated QMS portfolio.

Nexer taps Microsoft veteran Matt Birtwistle to spearhead its UK manufacturing strategy as demand for digital transformation intensifies.

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.