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UK Stories

ServiceNow stories

Ataccama adds AI Act audit evidence tools for banks
DevOps

Ataccama adds AI Act audit evidence tools for banks

Banks face tighter proof demands under the EU AI Act as Ataccama adds pipeline checks to log data quality at the point of use.

By Karen Joy Bacudo • 5 min read • Last month

Global Stories

ServiceNow stories

Vanyar launches to help firms deploy Palantir faster
Software-as-a-Service

Vanyar launches to help firms deploy Palantir faster

Enterprises struggling with slow AI rollouts may turn to specialist partners as Vanyar targets faster Palantir deployments across Asia-Pacific and the Middle East.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google Cloud launches Agentic Data Cloud for AI agents
Hybrid Cloud

Google Cloud launches Agentic Data Cloud for AI agents

The new tools could let firms’ AI agents act on live data more securely across clouds, while cutting rebooking from hours to minutes.

By Sean Mitchell • 4 min read • Last month
Google expands Gemini Enterprise with governance features
DevOps

Google expands Gemini Enterprise with governance features

Businesses can now let Gemini agents run for hours or days, while new controls aim to keep AI workflows traceable and secure.

By Sean Mitchell • 4 min read • Last month
Google Cloud expands Gemini Enterprise into AI agent hub
DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Businesses gain a single control plane for AI agents as Google Cloud folds developer tools, employee apps and partner software into Gemini Enterprise.

By Sean Mitchell • 4 min read • Last month
ServiceNow completes USD $7.75 billion Armis acquisition
Firewalls

ServiceNow completes USD $7.75 billion Armis acquisition

The takeover should broaden ServiceNow’s security reach as it folds Armis’s asset-visibility tools into workflows for customers managing more devices and identities.

By Catherine Knowles • 5 min read • Last month
Adobe expands AI partner network for customer experience
Unified Communications

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Last month
Capsule Security raises $7 million to guard AI agents
Privileged Access Management

Capsule Security raises $7 million to guard AI agents

The Tel Aviv startup says enterprises need runtime controls as AI agents take on more privileged tasks across core business systems.

By Catherine Knowles • 5 min read • Last month
Qlik partners ServiceNow to embed analytics in workflows
Data Analytics

Qlik partners ServiceNow to embed analytics in workflows

The tie-up should help enterprises make workflow decisions with governed data from more systems, not just ServiceNow itself.

By Sean Mitchell • 4 min read • Last month
Ping Identity names Antony Collins to lead APJ channels
Software-as-a-Service

Ping Identity names Antony Collins to lead APJ channels

The hire comes as enterprises in Asia Pacific and Japan face rising demand for identity security in AI-driven systems and real-time access control.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ServiceNow makes AI standard across entire platform
Digital Transformation

ServiceNow makes AI standard across entire platform

Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.

By Sean Mitchell • 4 min read • Last month
AlphaSense expands in EMEA & APAC with senior hires
Software-as-a-Service

AlphaSense expands in EMEA & APAC with senior hires

Rising demand for AI research tools has pushed AlphaSense to add multilingual search and deepen local content for clients across both regions.

By Sean Mitchell • 3 min read • Last month
AlphaSense names Julia Lecocq & June Boo in expansion
Software-as-a-Service

AlphaSense names Julia Lecocq & June Boo in expansion

Demand for AI market intelligence is driving AlphaSense to strengthen local leadership and multilingual coverage across EMEA and APAC.

By Kaleah Salmon • 3 min read • Last month
DXC & Servicenow launch agentic AI internal testbed
Digital Transformation

DXC & Servicenow launch agentic AI internal testbed

The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

ServiceNow stories

EY New Zealand appoints Willett & Bremner to tech roles
Data Analytics

EY New Zealand appoints Willett & Bremner to tech roles

Businesses are under pressure to prove returns on existing tech spend, prompting EY New Zealand to bolster its AI and SAP leadership.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month
ServiceNow warns of Ireland's 284 million-hour service gap
Customer Relationship Management

ServiceNow warns of Ireland's 284 million-hour service gap

Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.

By Sean Mitchell • 4 min read • Last month