About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
UK firms risk losing 5% of web traffic due to poor accessibility
Last week
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digital inclusion
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dyslexia
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source code
Over half of UK firms fail digital accessibility standards, risking 5% loss in web traffic and EU fines as new regulations take effect.
UK consumers cautious as AI assistants rise in global acceptance
Last week
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data privacy
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ai
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agentic ai
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
Accenture acquires Aristal to boost Southeast Asia banking tech
Last week
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digital transformation
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partner programmes
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ai
Accenture has acquired Malaysia-based Aristal to enhance its banking tech expertise and expand financial services across Southeast Asia.
Healthcare leaders optimistic on GenAI, but face major hurdles
Last week
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data privacy
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ai
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ai ethics & governance
Over 80% of healthcare leaders have GenAI strategies, yet only 40% align them with business goals amid skill and security challenges.
AI becomes essential to the future of security operations centre
Last week
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soc
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ai
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cybersecurity
A survey by Abnormal AI shows cybersecurity experts in the UK and US view AI as vital for future security operations centres, boosting efficiency and job satisfaction.
Majority of UK travellers worry about airport data security
Last week
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data protection
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surveillance
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data privacy
Nearly 60% of UK air travellers worry about personal data security at airports, highlighting the need for trustworthy, transparent digital systems.
Small UK accounting firms split between cloud & in-house IT
Last week
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digital transformation
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financial systems
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hybrid & remote work
A survey shows UK small accounting firms split between cloud and in-house IT, with many favouring office servers despite growing cloud adoption.
AI data centre market to reach USD $933.76 billion by 2030
Last week
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hybrid cloud
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data analytics
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digital transformation
The global AI data centre market is set to surge from USD $236.44 billion in 2025 to USD $933.76 billion by 2030, driven by rising AI workload demand.
Four-day week replaces Summer Fridays for UK’s younger workforce
Last week
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hybrid & remote work
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productivity
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millennials
Nearly half of UK firms now offer a four-day work week, replacing 'Summer Fridays' as younger workers lead demand for permanent flexibility.
Ban on ransom payments seen as start, not solution, to cyber risk
Last week
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data protection
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ransomware
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advanced persistent threat protection
The UK bans public bodies from paying ransomware demands, marking a key move in cyber defence but experts urge broader action for true resilience.
UK pushes for AI leadership but must unlock unstructured data
Last week
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digital transformation
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rpa
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ai
OpenAI's UK expansion boosts AI ambitions, but unlocking unstructured data remains vital for the nation's digital and public service advancements.
UK AI adoption outpaces governance as only 7% have frameworks
Last week
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risk & compliance
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ai
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ai ethics & governance
While 93% of UK firms use AI, just 7% have proper governance frameworks, raising concerns over risk management and accountability in AI deployment.
System administrators drive Asia’s AI success amidst rapid change
Last week
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storage
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digital transformation
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converged infrastructure
System administrators are pivotal to Asia’s AI growth, ensuring IT resilience and data quality as businesses scale AI adoption amid complex digital shifts.
Criterion & Trackforce launch unified payroll solution for security
Last week
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hcm
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risk & compliance
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workforce technology
Criterion and Trackforce have teamed up to offer UK and Canadian security firms an integrated workforce management and payroll platform to streamline operations.
osapiens to invest EUR €35 million in UK expansion, create 150 jobs
Last week
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productivity
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transparency
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engineering
osapiens will invest EUR €35 million to expand in the UK, creating 150 skilled jobs and supporting sustainability compliance amid new regulations.
Singapore Airlines taps Qualtrics’ AI to boost customer insight
Last week
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data analytics
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cx
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martech
Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.
Australian digital gift card sales surge to AUD $10.9 billion
Last week
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digital transformation
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cx
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martech
Australian digital gift card sales hit AUD $10.9 billion, with the overall market set to reach AUD $16.8 billion by 2028, led by personalisation and B2B growth.
Tech professionals seek flexibility despite shrinking job market
Last week
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ai
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hybrid & remote work
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seek
Despite a shrinking tech job market and rising unemployment in Australia, 61% of tech professionals plan to switch jobs seeking flexibility and career growth.
Critical SharePoint zero-day flaw exploited, urgent actions urged
Last week
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mfa
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breach prevention
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risk & compliance
A critical zero-day flaw in Microsoft SharePoint Server enabling remote code execution is actively exploited, urging firms to act fast amid no current patch available.
Financial firms in EMEA face data resilience gaps post DORA
Last week
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data protection
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digital transformation
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advanced persistent threat protection
Most financial firms in EMEA admit data resilience gaps six months after DORA, with 96% acknowledging need for improvements to meet new EU rules.