About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Australian employers fast-track digital change amid skills gap
Today
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data analytics
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digital transformation
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cx
Eighty-four per cent of Australian employers are advancing digital transformation, yet nearly half doubt their workforce has the skills to deliver these initiatives.
Australian organisations face rising threat from top ransomware groups
Today
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cybersecurity
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healthtech
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telstra
Australian organisations face increasing ransomware threats from top groups like Qilin, Akira, Scattered Spider, impacting sectors from healthcare to education and business.
Insurability now a core test for boardroom AI & climate strategy
Today
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risk & compliance
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ai
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ai ethics & governance
Insurability is becoming the key test for boardroom AI and climate strategies as regulators, insurers, and investors demand rigorous risk management and governance.
UK leads Europe in AI adoption but most stay in pilot phase
Today
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digital transformation
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ai
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ai ethics & governance
The UK leads Europe in AI adoption, with 9% of firms fully integrating it, yet 70% remain in pilot stages amid operational and organisational challenges.
Direct AI experience driving optimism among US logistics staff
Today
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hcm
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supply chain
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ai
Direct AI experience boosts optimism among 60% of US logistics staff, with 93% of frequent users viewing AI's impact positively in freight operations.
UK retailers risk GBP £92 million as AI fails to meet eCommerce needs
Today
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cx
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ai
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e-commerce
UK retailers face a GBP £92 million risk as most AI initiatives fail to meet eCommerce needs, with many consumers dissatisfied and investments underperforming.
A third of UK tech scale-ups lack women on boards, study finds
Today
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ict sector
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gender diversity
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gender equality
Over a third of UK tech scale-ups lack women on their boards, with female representation at just 18%, lagging behind larger firms' 41%.
UK government’s AI spend soars but data quality risks persist
Today
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digital transformation
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smart home
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ai
UK AI spend surged over 1,000% since 2018, yet experts warn poor data quality risks undermining government digital ambitions and service improvements.
Australian firms face surge in AI-driven ransomware attacks
Today
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cloud security
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phishing
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advanced persistent threat protection
Two in five Australian firms faced ransomware attacks last year amid rising AI-driven cyber threats, with many paying ransoms exceeding USD $250,000.
Singapore public sector eyes AI cost savings amid adoption barriers
Today
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digital transformation
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data privacy
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ai
Singapore's public sector sees AI as key for cost savings and service gains but faces hurdles like unclear ROI, data privacy fears, and legacy systems.
AI & phishing attacks highlight human risk in Australian fraud
Yesterday
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ransomware
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phishing
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email security
Australian firms face rising fraud risks as AI-driven phishing attacks exploit human error, urging stronger security culture ahead of International Fraud Awareness Week.
More than a third of STEM professionals consider moving abroad
Last week
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ict sector
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skills gap
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work-life balance
Over a third of STEM professionals worldwide have been approached for overseas roles, with 19% planning or already moving abroad amid rising global investment and protectionism.
One in three corporate researchers have yet to use AI tools
Last week
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ai
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ai ethics & governance
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automation
One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.
AI-driven network automation tops telecom investment plans
Last week
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network infrastructure
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data analytics
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digital transformation
AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.
US CISOs face mounting stress as cyber incidents & AI threats rise
Last week
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risk & compliance
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ai
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cybersecurity
US CISOs face soaring stress as cyber incidents rise; 73% faced major breaches recently amid high board expectations and AI threats.
Festive season surge prompts focus on logistics & customs
Last week
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supply chain
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online shopping
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ccl
CCL urges businesses to strengthen logistics and customs compliance ahead of the festive surge, as UK online sales hit GBP £115.3bn in late 2024.
Seven critical ChatGPT flaws expose users to data theft risks
Last week
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data protection
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ai security
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llms
Tenable reveals seven major ChatGPT vulnerabilities exposing users to risks of data theft and malicious attacks, with some flaws still unpatched in ChatGPT-5.
UK adults unprepared for dark web data leaks, survey finds
Last week
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data protection
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physical security
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breach prevention
A survey reveals 72% of UK adults are unprepared to respond if their personal data is exposed on the dark web, highlighting widespread cyber awareness gaps.
Gen Z drives surge in UK tech subscriptions as ownership declines
Last week
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supply chain
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devices
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clean technologies
UK device subscriptions have surged 57% year-on-year, driven by Gen Z who prefer flexible access over ownership amid rising costs and eco concerns.
Infios & AWS bring AI-driven automation to retail supply chains
Last week
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hyperscale
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rpa
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supply chain
Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.